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Oki B2540MFP Support Question

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Question posted by jhnickell on August 29th, 2013

Oki B2540mfp Clear A Stored Document

Is there a way to clear a document that is stored in the OKI 2540? I have a document that keeps wanting to print. We have printed it several times but it never seems to clear. We get a request to print message for each page. When I choose the "no" response I get a beep. Have to choose "yes". Any ideas how to end this cycle?

Current Answers

Answer #1: Posted by TommyKervz on August 29th, 2013 5:36 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
1,090
points
Greetings - The following.

1. Go to Start, Control Panel and Administrative Tools. Double click on Services icon.
2. Scroll down to the Print Spooler service and right click on it and select Stop. In order to do this, you need to be logged in as Administrator. At this point, no one will be able to print anything on any of the printers that are being hosted on this server.
3. Next you need to go to the following directory: C:\WINDOWS\System32\spool\PRINTERS
. Delete all the files in this folder. This will clear all print queues (it's a good idea to first make sure there are no other print jobs being processed on any of the other printers on the server because doing this step will delete those jobs also)
4. Now you can go back to the Services console and right-click and choose Start for the Print Spooler service!


Hope that is helpful.
Kervz at www.satechhelp.co.za
Answer #2: Posted by support38611 on August 30th, 2013 4:17 AM
support38611

Member since:
March 23rd, 2012

Points: 203,070
100
points
Hello. I am an Oki Data helpdesk technician from Oki Data America's.

The situation that you are describing is too complex to attempt to support via e-mail. Please call us at 1-800-654-3282 so we can correctly address your concern.

Related Oki B2540MFP Manual Pages

B2500 Series MFP Safety, Warranty and Regulatory Informaton (English, Fran栩s, Espa?ol, Portugu鱩 - Page 4

...; Error message interpretation/solutions • Parts and supplies identification • Consumer relations Note: Customer Support Representatives are trained on the phone. Mt. They can describe your problem accurately and follow up -to your machine so you have the model number and serial number for times and availability of your purchase documents. Oki Data Contact...
B2500 Series MFP Safety, Warranty and Regulatory Informaton (English, Fran栩s, Espa?ol, Portugu鱩 - Page 5

... accurately processes date and time data between the years ... device, to send any message unless such message clearly contains...OKI-DATA) FCC Requirements for energy efficiency. Year 2000 Compliance This product is a label that contains, among other entity, or individual. (The telehone number provided may be a 900 number or any interference received, including interference that may request...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 3

You can scan, edit and save documents through your PC. B2520 / B2540 Dear customer For your...multifunction device as a scanner and a printer from your PC (Microsoft Windows 98SE/ME/2000SP3/XP). The B2520 / B2540 multifunction machines, come with a personal computer wirelessly. It also gives you can communicate with a 600 dpi scanner and a black and white laser printer offering a printing...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 4

B2520 / B2540 Contents Printing fax messages stored in the memory 23 Fax rerouting 23 Copyright Information 2 Activating rerouting 23 Document Information 2 Setting the re-direction contact 23 Disclaimer 2 Printing rerouted documents 24 Trademark Information 2 Rerouting fax messages to a USB Regulatory Information 2 memory key 24 Dear customer 3 Activating rerouting 24...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 13

... contains the items listed below: Multifunction device 1 toner cartridge B2520 / B2540 Device installation 1 Unpack the device. 2 Install the device respecting the security notices stated at...the paragraph Paper recommendations, page 10. Your device accepts a number of formats and types of this purpose. Installing the document feeder 1 Secure the document feeder by fitting the two clips (B) ...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 15

... On/Off button to turn on the device (I position). 6 By default, the machine is set to be printed. B2520 / B2540 2 For the model...network port dedicated to the device. Paper delivery stop Adjust the paper delivery stop, depending on the format of the document to operate in the US... in English. To modify this parameter, refer to Country, page 28. 7 Set the date and time...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 17

... copies. Copy Your machine has the function to make copies at your printing costs. You can directly enter the number of copies that you want : - Advanced copying The sophisticated copy allows to do custom setups for the current copy. 1 Place the document to be copied face down on the glass, respecting the indications...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 21

... is clear to be printed and it stays lit when both faxes are in the automatic document feeder, face printed on the glass, respecting the indications around the glass. 2 Select 31 - Number of the document first page will be copied face down on the top. or Place the document to the current time, enter the new time and...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 22

...: memory full, the terminal cannot receive any more documents. The indicator light lets you to keep confidential documents in memory, • activating or deactivating the fax answering machine. - 22 - Default tray set to relay. 2 Select 37 - Default tray set to avoid printing them . An error message is displayed on the A5 A4,Letter and Legal...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 24

... 24 - You can also print fax messages rerouted to get the status of the document, - DOC: in delayed transmission, etc. scheduled transmission time (fax), - Consulting or ... space stored in memory) • Cancel a transmission request in the queue / document status / subscriber's telephone number. MBX: send to the terminal. 051 - operation type regarding the document: transmission...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 27

... Delayed poll Procedure 1 Press . 1 Press OK. 2 Next to the current time, enter the time you wish to poll the document and press . - 27 - Polling a deposited document 33 - You can poll several documents using the key . 2 Depending on the type of poll you want to deposit in deposit 1 Insert the document to poll or choose your dialling mode.
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 29

... memory storage of public telephone network: 202 - To select the way you want to feed your choice with OK. Language This setting enables you ...document and dialling. This prefix will range between more than the minimal size (to English. 203 - SETUP / SEND / MEMORY SEND. - 29 - SETUP / TEL. To select the report type: 231 OK - By default, the multifunction machine is printed...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 30

...are then stored in the memory, • reception mode WITH PAPER, your selection with OK. SETUP / RECEPTION / NBR OF COPIES 1 Enter the wanted number of...print incoming documents more details, please refer to your printer is preset by a beep and a message on the terminal systematically. • FAX-ANSWER.: the terminal handles reception of fax messages automatically, the external device...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 43

... second page to scan, select NEXT and validate with OK key. 2 In the PARAMETERS menu, select ID.MESS.SERV to keep the same identification parameters as in the automatic document feeder, face printed on the glass, respecting the indications around the glass. 2 Enter the addressee's E-mail address or choose your terminal to scan...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 44

... document transmission will be sent at any moment you want to receive a copy of the document ... the automatic document feeder, face printed on the glass, respecting the indications around the requested time. •...document in an FTP server, for example, for all stored E-mail messages received. an Internet connection is established ON DEMAND at 9:00 am, 12:30 am and 5:00 pma. SET TIMES...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 48

... key content After a period of your multifunction device. Save a document on a USB memory key This function allows you have the same kind of the document. You can print or delete the detected files located in ... previous chapters. PDF is started . 3 You can also access this function in two other ways: • by pressing the SCAN button of the machine deck then by selecting SCAN-TO-...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 51

... HARDWARE Wizard appears. 7 Select YES THIS TIME. Test the driver installation. To test the USB and printer driver installation, print a test page: 1 Click START >SETTINGS >PRINTERS & FAXES. 2 Right click OKI B2500 MFP. 3 Click PROPERTIES. 4 Click the PRINT TEST PAGE button. You can now use the multifunction machine to print or scan your USB cable connectors and...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 60

...document you want to work with them (request a new send) or delete them. - 60 - The fax oubox window is by means of: - Repeat this operation as many times.... These services enable you have created using different messages, the reception of a fax. an inbox log...a desktop software without printing it beforehand. 1 From your desktop software, select FILE > PRINT. The outbox and inbox...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 61

... not simply the selected message(s). Automatic Printing of the fax, - Fax parameters Access to fax parameters 1 Click on the icon of the window MF DIRECTOR. 2 Select TOOLS > OPTION > FAX. 3 Make the adjustments require, referring to keep a history of the sent document The fax is automatically printed when it is automatically printed reception log when it fills...
B2520 MFP/B2540 MFP User's Guide (Amer Eng) - Page 70

... 1B - Contact your subscriber. (Example: a fax wanted to check the length of pages sent. Disconnected The link has been cut (bad line). Code 18 - Code 04 - Code 0D - Unknown mailbox number You wish to send again. Code 0A - Check the number of subscribers requested. Print all received documents. Busy or no paper, paper jam...

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