Why Was My Account Block. I Wasn't Hacking Please Unblock It

My account was block and i was not doing any hacking and that was just trying to get hayato and kanna treasure. Before that i was just doing my daily bosses. I spend alot of time in to my account. i love maplestory and all i want is to play the game. I did everything correct and that i did not break any rule. all i am asking is that you look over my account and double check if i really did hack because i didn't. I really enjoying this game and that i dont want to stop playing beacuse my account was block for no reason. i dont want to have to stop playing my favorite game just because of some mistake. so can you guys please looking over it and unblock my account. Thank you so much