Question posted by reneljb on September 29th, 2011

How Do I Retrieve My Minutes Lost When I Transfer My Account To A New Phone?

When my old phone broke,I bought a new phone and transfered my account with 145.50 left. When when the new phone is activated I received only 100 minutes which is suposed to be a free bonus fro my purchase,when I brought this to the attentioin of cuseomer servicemthe had me remove the 145.50 from my old phone and added only 45 minutes to my new account.

Current Answers

Answer #1: Posted by sheana1 on October 9th, 2011 7:54 AM
This answer was accepted by the poster of the original question.
sheana1

Member since:
October 5th, 2011

Points: 426,890
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points
Yes. You can transfer your remaining Minutes to your new NET10 phone by
clicking on the "Activate/Reactivate" link. Follow the instructions to Activate
your new phone and transfer any remaining Minutes, as well as transfer your
current number

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