Question posted by BHLLC on October 23rd, 2014

Computer Error

I am being told that my "stop payment" did not go through and I was not alerted due to a computer error. Isn't NFCU responsible for this problem?

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Answer #1: Posted by krichard13 on December 31st, 2014 2:50 PM
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krichard13

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Navy Federal Should be responsible but no, they are not liable. They will tell you that mistakes can be made and they will refund you the $20 stop fee, but will not cover whatever it was you were trying to stop.

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