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Motorola VT2442 Support Question

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Question posted by ljk22Mari on January 7th, 2014

Sbg6580 Changed Password Can Not Signin

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Related Motorola VT2442 Manual Pages

User Guide - Page 2

... from Motorola, Inc. Safety and Regulatory Information • Motorola SURFboard • User Guide ii Motorola reserves the right to revise this publication and to make changes in this publication may make any derivative work (such as translation, transformation, or adaptation) without written permission from time to time without warranty of any...
User Guide - Page 3

...About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 ... 17 Create an Override Password 18 Add Users to the Internet PROTECT YOUR NETWORK - CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet ...
User Guide - Page 6

... experienced radio/TV technician for compliance could void the user's authority to operate the equipment. Some countries or regions, such as practical. FCC CAUTION: Any changes or modifications not expressly approved by Recycling When you see this product with any other than that the coaxial cable shield shall be connected to...
User Guide - Page 9

... your new modem, please take a moment to ensure that you are missing items, please contact Motorola Broadband Technical Support at 1-877-466-8646. If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Introduction • Motorola SURFboard • User Guide 1 In the Box ITEM Power Supply DESCRIPTION Provides power...
User Guide - Page 10

System Requirements The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux® B Introduction • Motorola SURFboard • User Guide 2
User Guide - Page 12

...a data connection is ON - DO NOT use the USB port to connect a Mac, UNIX, or Linux computer Returns modem to the SBG6580 Wi-Fi network. B About Wi-Fi Protected Security Feature (WPS) The WPS Pairing button activates any Wi-Fi Protected Security (WPS) ...may implement bonded channels for Ethernet connectivity unless specified. Rear Panel Note: The USB port is not included on all SBG6580 models.
User Guide - Page 13

...(s) outside of the cables to access the Wi-Fi wizard -OR- Plug the power cord into an electrical wall outlet. 5. B 3 Installing the Modem Connecting the SBG6580 This product is connected to connect additional computer and/or other devices. Exposure of the building.
User Guide - Page 15

... the power cord into the +12VDC Power connector on the wall to the wall. Verify the gateway is still securely attached to mark the holes. Installing the Modem • Motorola SURFboard •...of at least 1½ inches (3.8 cm). Position and secure the wall mounting template on the gateway and the electrical outlet. 5. Select an appropriate depth and diameter to drill the holes to ...
User Guide - Page 17

.... 7. Type in the IP address for the modem 192.168.0.1. 3. motorola. 5. Use an Ethernet connection to change the modem's default passwords BEFORE connecting to reset the default username and password. 3. Retype your configurations. 1. Click Apply. 10. Log in the default Username; B 4 Connecting to the Internet • Motorola SURFboard • User Guide 9 Type in...
User Guide - Page 18

.... 6. Open a browser window. 2. Select Internet Protocol (TCP/IP) and click Properties to display the Local Area Connection Properties window. B Testing Your Internet Connection After changing the default passwords, you are ready to connect to the Internet. 1. Configuring TCP/IP for your permission to enjoy the Internet. Click Start and then click Settings...
User Guide - Page 19

... in Windows XP, Vista, or 7 1. Configuring TCP/IP for your Internet Service Provider. Click Start, click Control Panel, and then click Network and Internet. 2. Click Change adapter settings to close the command prompt window. 5. Type cmd and click OK to the Internet • Motorola SURFboard • User Guide 11 Type ipconfig...
User Guide - Page 20

...8226; Motorola SURFboard • User Guide 12 Performing a System Status Check In addition to using the Status menu to change passwords, you complete configuring your network(s), run a basic Diagnostic test, and view all Event Logs. Creating a Backup Copy...4. B 5 Status and Basic Settings Use the Status and Basic pages of the SBG6580 to observe how your backup file. 3. Click Backup. 3.
User Guide - Page 22

...version 2 with Pre-Shared Key Notes: • Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Create a Primary Wireless Network 1. Enter the name of your...WPA/WPA2 Encryption type. 10. B 6 Creating Wi-Fi Networks The SBG6580 supports both a Primary Wi-Fi network for you change the PreShared Key setting. 9. You can quickly add WPS-enabled devices...
User Guide - Page 24

... 2 - Select the correct SSID on the device to connect." 5. Select Restore Wireless Defaults and Apply. 4. Some adapters have successfully connected. Select WPS from the SBG6580 GUI 1. Option 3 - Option 1 - Select Restore Wireless Defaults and Apply. 4. The Wireless LED starts blinking. 7. WPS Pairing Button 1. Click Primary Network. 5. Select your wireless network...
User Guide - Page 26

... User field. 3. Check the Enabled box. 6. Fri from 9AM to the Parental Controls 1. Select the newly created User Name from the pull down menu. 5. Enter a Password. Friday). 7. Select the times of Day feature to schedule times on your network to access blocked domains. Click Apply. Select the new policy from the...
User Guide - Page 27

... you have to reset the SBG6580 to its original factory settings if the gateway is correctly listed. If you enabled WEP and configured a key on the SBG6580, be sure each affected wireless...If the solutions listed here do not solve your problem, contact your wireless clients support AES, change the WPA Encryption to AES. 51BTroubleshooting • Motorola SURFboard • User Guide 19 You ...
User Guide - Page 28

... panel icons provide status information for the following error conditions: ICON STATUS IF, DURING STARTUP: IF, DURING NORMAL OPERATION: OFF SBG6580 is not properly The SBG6580 is unplugged plugged into the power outlet FLASHING Downstream receive channel The downstream channel is lost cannot be acquired FLASHING Upstream send channel cannot The ...
User Guide - Page 31

... Networking: Ethernet router or Wi-Fi access point NETWORK Gateway DHCP, NAT, VPN tunneling; SPI firewall with Ethernet connection (older versions of ALGs; L2TPv2 Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e ... edge), EuroDOCSIS and optional DOCSIS 5 to 65 MHz edge to change without notice or obligation. Product Specifications • Motorola SURFboard • User Guide 23
User Guide - Page 32

B C Software License & Warranty SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola, Inc. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ...
User Guide - Page 34

... PECUNIARY LOSS), OR FROM ANY BREACH OF WARRANTY, EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. B Warranty Information SURFboard SBG6580 Wi-Fi Cable Modem Gateway Home & Networks Mobility ("Motorola") Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants...

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