Motorola VT2442 Support Question
Motorola VT2442 Support Question
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Question posted by josteveo on November 7th, 2013
How Do I Retrieve My Password For Surfboard Sbg6580
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Related Motorola VT2442 Manual Pages
User Guide - Page 2
... without warranty of any kind, implied or expressed, including, but not limited to provide notification of their respective owners. Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii
Motorola may be reproduced in any form or by any means or used to make changes in this publication and to...
User Guide - Page 3
... Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 Configuring TCP/IP for......4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 9
... on the modem's Media Access Control (MAC) label. Introduction •
Motorola SURFboard • User Guide
1 You will need the information located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. The MAC label is also available at http://broadband.motorola.com/consumers/support.
In the Box
ITEM Power Supply
DESCRIPTION Provides...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 12
... 1
DESCRIPTION
Connected LED • Green LED is not included on all SBG6580 models. Rear Panel
Note: The USB port is ON - B
About Wi... are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 To increase the bandwidth available for receiving and transmitting data, your service provider may...
User Guide - Page 13
B
3
Installing the Modem
Connecting the SBG6580
This product is connected to connect additional computer and/or other devices. ...modem.
4. WPS Pairing button).
6. Insert the CDROM to your WPS-enabled device.
7. Installing the Modem •
Motorola SURFboard • User Guide
5 Insert the Ethernet cord from the modem to access the Wi-Fi wizard -OR-
Connect the other...
User Guide - Page 14
... head diameter
2.5 mm (0.10") minimum screw head to wall spacing
Note: If possible, mount the modem to mount the gateway. Installing the Modem •
Motorola SURFboard • User Guide
6 See the dimensioned view below for example, if you are
removed from the back of the modem... the AC power plug is from the wall outlet and verify that all local standards for mounting the gateway.
User Guide - Page 15
... .10 inch (2.5 mm) between the wall and underside of the screw head.
2. Reconnect the coaxial and Ethernet (or USB) cables after mounting the gateway. 4. Installing the Modem •
Motorola SURFboard • User Guide
7 Re-plug the power cord into the +12VDC Power connector on the wall to mark the holes. Verify the...
User Guide - Page 17
... process removes any custom configurations from unauthorized access;
Connecting to the Internet •
Motorola SURFboard • User Guide
9 Type in the Password Change Username field. 6. Click Apply. 10. CHANGE THE DEFAULT PASSWORDS! Default passwords are commonly shared on the Internet. Protect your information and your new password. 8. Re-enter your network from the modem.
User Guide - Page 18
...8. Click Start, Settings, and Control Panel. 2. Select Properties to the Internet •
Motorola SURFboard • User Guide
10 Click OK to list the Dial-up and LAN or High-Speed
... able to see User Account Control -- B
Testing Your Internet Connection
After changing the default passwords, you are ready to enjoy the Internet. Configuring TCP/IP for additional information. See the...
User Guide - Page 20
...Save. 5. Click Save. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Click Backup. 3. Restoring Your Modem ...the Basic menu. 2. Click Restore and then click OK to change passwords, you complete configuring your backup file. 3. Use the backup copy...Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to ...
User Guide - Page 22
...Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key.
Enter the name of your Wi-Fi network by entering a PIN... the modem's interface. 2. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for visitors. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14
User Guide - Page 24
...Pairing Button
1. Select the correct SSID on the device being used. Select Push-Button from the SBG6580 GUI
1. Select your network name on the device you have
successfully connected. Select WPS from ...WPS Add Client options and then press the Add button. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 B
Create a Wi-Fi Network Using the WPS Feature
You can ...
User Guide - Page 26
... Filter. 2. Friday). 7. Select the times of the week for the network, but override blocked domains by entering the password. 1. Select the new policy from the list. 4. Setting the Parental Control Features •
Motorola SURFboard • User Guide
18 Add Users to allow or block Internet access. 1.
Select the days of day that...
User Guide - Page 27
... to Front Panel Icons and Error Conditions to identify the error.
If you have to reset the SBG6580 to its original factory settings if the gateway is TKIP. Hand-tighten if necessary.
• Check the IP address. If this does not solve... contact your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
User Guide - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Guide - Page 31
...RIPv1, RIPv2); L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS
Power Management 802.11e WMM power... or later; Product Specifications •
Motorola SURFboard • User Guide
23 OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling; port, packet...
User Guide - Page 32
... in part, to any United States export laws.
Software License & Warranty •
Motorola SURFboard • User Guide
24 Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive ..."on the terms of the Software. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO...
User Guide - Page 34
... the Software will perform error free or without bugs.
B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this... OF THE POSSIBILITY OF SUCH DAMAGES. Software License & Warranty •
Motorola SURFboard • User Guide
26 Cable Operator or Service Provider Arrangements. IN NO ...
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