Motorola VT2442 Support Question
Motorola VT2442 Support Question
Find answers below for this question about Motorola VT2442 - Broadband Voice Gateway.Need a Motorola VT2442 manual? We have 1 online manual for this item!
Question posted by coopdou on January 3rd, 2014
How To Reset Password On Motorola Surfboard Sbg6580
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Related Motorola VT2442 Manual Pages
User Guide - Page 2
... names are registered trademarks of such revision or change. Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii No part of this publication may make any means or used to time without warranty of any time. Motorola may be reproduced in any form or by any derivative work (such as translation...
User Guide - Page 3
... Controls ...17 Create Policies to Block or Allow Content 17 Create an Override Password 18 Add Users to the Parental Controls 18 Create a Time of Contents
Safety...the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK - B
Table of Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard •...
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 9
...
For technical support or to learn more about Motorola products, visit the Motorola support website at 1-877-466-8646. Introduction •
Motorola SURFboard • User Guide
1 If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. The MAC label is also available at: 1-877-466-8646. Motorola Broadband Technical Support is located on the bottom of...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 12
...the SBG6580 Wi-...RESET 4 CABLE 5
For Windows computers only - B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard...
User Guide - Page 13
...Push the WPS Pairing Button on the modem and on the modem. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Plug the power cord into an electrical wall outlet.... to access the Wi-Fi wizard -OR- Installing the Modem •
Motorola SURFboard • User Guide
5 Insert the Ethernet cord from the modem to lightning could create a safety ...
User Guide - Page 14
... if necessary (for example, if you are
removed from the back of 9.0 mm to mount the gateway. Installing the Modem •
Motorola SURFboard • User Guide
6
See the dimensioned view below for the spacing needed for mounting the gateway. Note: Contact a qualified installer to determine the appropriate screw length needed between the screw head...
User Guide - Page 15
... any safety hazards. 6. Reconnect the coaxial and Ethernet (or USB) cables after mounting the gateway. 4. Re-plug the power cord into the +12VDC Power connector on the wall to the... to a depth of the screw head.
2. Verify the gateway is still securely attached to mark the holes. Installing the Modem •
Motorola SURFboard • User Guide
7 Select an appropriate depth and diameter...
User Guide - Page 17
.... 6. Before resetting the modem, create a backup copy of your new password. 8. Protect your information and your modem over a wireless network connection.
1. Type in your new password and default password. motorola.
5. Write down your new password in the New Password field. 7. Select Yes under Restore Factory Defaults. 2. Connecting to the Internet •
Motorola SURFboard •...
User Guide - Page 18
... High-Speed
Internet connections. 4.
Double-click Network Connections to the Internet •
Motorola SURFboard • User Guide
10 Click OK to display the Network and Internet window. ... window. Open a browser window. 2. Type in www.motorola.com. B
Testing Your Internet Connection
After changing the default passwords, you are ready to enjoy the Internet. Configuring TCP/IP...
User Guide - Page 20
... 4.
Status and Basic Settings •
Motorola SURFboard • User Guide
12 Performing a System Status Check
In addition to using the Status menu to change passwords, you complete configuring your modem, save ...your custom settings after resetting the modem to perform routine maintenance tasks. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how ...
User Guide - Page 22
... network in the Network Name (SSID) field. 7. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Select the Security Method:
WPA
Wi-Fi Protected Access
WPA-... Set-up 8.
Log on to the modem's interface. 2. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for visitors. Click Apply.
Create a Primary Wireless Network
1. ...
User Guide - Page 24
... are pairing, and then connect by pushing
the device's WPS button. Select WPS from the SBG6580 GUI
1. The system reports when you have successfully connected. Option 3 - Push-Button method ... Client GUI (device), and then connect using the
PIN.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Enter the Device Name. 7. Select your network. 6. Select the...
User Guide - Page 26
... the list. 4. Setting the Parental Control Features •
Motorola SURFboard • User Guide
18 B
Create an Override Password
An override password allows you to the Parental Controls
1. Parents can set permissions... Mon - Fri from 9AM to allow or block Internet access. 1.
Re-enter the new password. 3. Click User Setup. 2. Enter a name in the Add User field. 3. Create...
User Guide - Page 27
... a passphrase on the SBG6580, be sure to identify the error. WPA enabled
• If all of WEP key configured on the rear panel. B
A
Troubleshooting
If the solutions listed here do not solve your problem, contact your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Guide - Page 28
... OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard •...
User Guide - Page 31
... router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling; static routing and dynamic IP routing (RIPv1, RIPv2);
Windows Vista™, 2000, or XP or Linux® with Ethernet connection (older versions of ALGs; UPnP IGD 1.0; SPI firewall with this cable modem)
Macintosh: Power PC or later; Product Specifications •
Motorola SURFboard...
User Guide - Page 32
... and all of the terms of this License.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE... YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE.
Software License & Warranty •
Motorola SURFboard • User Guide
24 BY INSTALLING OR USING THE SOFTWARE, YOU AGREE TO BE BOUND ...
User Guide - Page 34
B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will be free from defects in materials and workmanship under normal use, ...
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