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Motorola Tracks Air Support Question

Motorola Tracks Air Support Question

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Question posted by micahevans on October 29th, 2016

Multi Function Button Unresponsive On Various Devices.

On my HP laptops and kindle fire the multi function button is unresponsive. However it works fine on apple devices. Is this the headphones acting up or the device not being compatible, if so could I have a list of devices fully compatible with the Tracks Air?

Current Answers

Answer #1: Posted by MotoAgents on November 8th, 2016 2:54 PM
This answer was accepted by the poster of the original question.
MotoAgents

Member since:
June 27th, 2014

Points: 554,130
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points

Hi micahevans,

Please reach out to support center for further assistance: 1-888-508-6052 or send an email to: [email protected]

Regards,

Maya

Motorola Support


MotoAgents

Related Motorola Tracks Air Manual Pages

Quick Start Guide - Page 2

.... Crystal CONTACT 14 clear HD calls on your phone, simple controls in your hand, and high fidelity sound in your device. THE GOODS 6 CONNECTING 8 With your new TRACKS AIR wireless BASICS 11 Bluetooth headset, you try to last the life of your ears - You don't need to ADVANCED STUFF 12 roam around the house...
Quick Start Guide - Page 3

PowerTrack™ Headband Wireless A2 Sound Engines™ Single button cable with the corresponding L and R on the sound engines with microphone USB charge cable Carrying case INSTRUCTIONS The sound engines have slots in them up a ...
Quick Start Guide - Page 4

THE GOODS ...at a glance. It is fully charged when the status light turns solid green. Power Button Volume Control Microphone Multi-function Button POWER First thing's first: give Tracks Air a charge. Plug the small end of the USB into the micro USB port located on Right Sound Engine THE GOODS 7 NFC Reader Location Micro USB ...
Quick Start Guide - Page 5

.... There are . The device tells you when you 'll get Tracks Air and your device's user guide for everybody. EASYPAIR™ works for all NFC readers are connected, you 're connected. 8 EN USER GUIDE NOTE The above works for most devices, but you don't have an NFC Bluetoothenabled device in the same place or function the same way. If...
Quick Start Guide - Page 6

... or pause PRESS The multi-function button once. Hold both volume buttons at the same time, until you hear a tone. Skiptothenexttrack The multi-function button twice. Skip to previous track Press the multi-function button three times. The multi-function button. Hold a volume button until you hear "mute on the road. NOTE Using a mobile device or accessory while driving...
Quick Start Guide - Page 7

..., press and hold the power and multi-function button. To change them on that device. Turning on page 13), pair both devices, just turn them , just follow the...devices seamlessly, whether you're playing music or managing calls. To connect both devices and then you can connect up to two devices to your headset.) Voice interface on/off Multi-point on/off (NOTE Use for each device...
NA Legal Guide - Page 3

... a Motorola approved service center or recycler. • Don't try to take more time to batteries, chargers, headsets, covers, cases, screen protectors, and memory cards, may take apart or fix your product. For a list of mobile devices and accessories in English only). Motorola's warranty doesn't cover damage to remove or replace the battery yourself...
NA Legal Guide - Page 4

... activated features (such as voice dial) and speaking features (such as audible directions), if available. • Concentrate on driving, and stop listening to the device through your headset or headphones and have your product using a microwave oven, conventional oven, or dryer. 2 Safety, Regulatory, & Legal en Caution About High Volume Usage Warning: Exposure to...
NA Legal Guide - Page 6

... compliance information is applicable to 5.25 GHz (802.11a) Wi-Fi frequency band. For indoor use when operating in compliance with your product information): This device is restricted to indoor use only. See "Disposal & Recycling" for more information. The following CE marks: 0168 Hereby, Motorola declares that this product is in...
NA Legal Guide - Page 7

...device, pursuant to part 15 of the FCC Rules. FCC Declaration of Conformity Per FCCDoCFCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Mobility LLC Address: 8000 West Sunrise Boulevard, Suite A, Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920 Hereby declares that the product: Product Name: TRACKS AIR...interference, and (2) this device must accept any interference received...
NA Legal Guide - Page 8

... your product as possible. • Secure Personal Information: Your product can store personal information in various locations including a SIM card, memory card, and built-in product information): In the United States...-5.25 GHz can impact your product may have access to enhance protection of the device. The FCC prohibits such outdoor use . Because some features of your product's ...
NA Legal Guide - Page 9

... waste. Please contact your regional authorities for copyrighted software, such as chargers, headsets, or batteries) with your local or regional authority. Laws in accordance with ...packaging and product guides should be deemed to grant either separately or within a mobile device, in semiconductor memories or other countries preserve for Motorola and third-party software providers ...
NA Legal Guide - Page 11

...the fault of Products, Accessories or Software due to any way by someone other acts which are covered by the first consumer purchaser of the original warranty or for ..., or its authorized service centers, are excluded from coverage. Abuse & Misuse. Ear buds and boom headsets that are excluded from coverage. Defects, damages, or the failure of Motorola, are Repaired or Replaced....
NA Legal Guide - Page 12

...that is made that the software will meet your requirements or will work in combination with any Products, Accessories or Software that all defects ...tones, will at your Product, Accessory or Software, including but not limited to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. CD-ROM, or floppy disk). No ...
NA Legal Guide - Page 14

..., LLC. The Android robot is reproduced or modified from work created and shared by Google Inc. Bluetooth ID: B020670 Product ID: TRACKS AIR (Model SM1) Manual Number: 68017547001-A 12 en If you... the Motorola Customer Support Center at the time of printing. All features, functionality, and other trademarks are found on the right sound engine, under the ear cushion. Caution: ...

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