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Question posted by oneheugen on August 19th, 2014

Motorola Surfboard Gateway Sbg6580 How To Change Cpe Mac Address

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Answer #1: Posted by MotoAgents on October 14th, 2014 12:35 PM

MotoAgents

Member since:
June 27th, 2014

Points: 554,130

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Hi oneheugen

In this case I will recommend you to contact the Solutions Department so they can assist you with this device.

Regards!

Marge

Motorola Mobility

MotoAgents

Related Motorola SBG6580 Manual Pages

User Manual - Page 2

... Stylized M logo are the property of Motorola, Inc. Safety and Regulatory Information • Motorola SURFboard • User Guide ii Motorola may be reproduced in content from Motorola, Inc. Motorola reserves the right to revise this publication and to make improvements or changes in the product(s) described in this publication may make changes in any form or by any...

User Manual - Page 3

... 10 Configuring TCP/IP for Windows Vista 10 Configuring TCP/IP for Windows 7 11 Renewing the IP Address in Windows XP, Vista, or 7 11 Status and Basic Settings Performing a System Status Check 12 Creating a Backup Copy of Day Policy (ToD) Filter 18 Safety and Regulatory Information • Motorola SURFboard • User Guide iii

User Manual - Page 6

...vibration and dust. • Wipe the device with the instructions, may cause undesired operation. FCC CAUTION: Any changes or modifications not expressly approved by Recycling When you see this equipment does cause harmful interference to radio or .... Do not spray cleaners directly on recycling. Safety and Regulatory Information • Motorola SURFboard • User Guide vi

User Manual - Page 9

... Installation Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for use with the CD Wi-Fi Wizard). B 1 Introduction Congratulations on the modem's Media Access Control (MAC) label. Introduction • Motorola SURFboard • User Guide 1 If you have all of the modem and contains the MAC address, serial number, SSID, WPA-PSK, and...

User Manual - Page 10

System Requirements The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux® B Introduction • Motorola SURFboard • User Guide 2

User Manual - Page 12

... are removed) and restarts the cable modem Coaxial cable connector +12VDC Power connector Product Overview • Motorola SURFboard • User Guide 4 Rear Panel Note: The USB port is made 2 USB* 3 RESET ...unless specified. DO NOT use the USB port to connect a Mac, UNIX, or Linux computer Returns modem to the SBG6580 Wi-Fi network. This guide provides instructions for the RECEIVE ...

User Manual - Page 13

...Ethernet Cable -OR- Insert the CDROM to avoid damage. 3. B 3 Installing the Modem Connecting the SBG6580 This product is connected to a cable outlet. 2. Do not route the USB and/or Ethernet cable(s)...into the power port on the modem. 4. WPS Pairing button). 6. Installing the Modem • Motorola SURFboard • User Guide 5 Wi-Fi set up with CD-ROM -OR- Push the WPS Pairing...

User Manual - Page 14

...Motorola SURFboard • User Guide 6 Use anchor bolts if necessary (for example, if you mount the unit on a wall, do the following items: Wall-mounting template Applicable screwdriver: Phillips or flathead Two M3.5 (#6) screws with a flat underside and maximum screw head diameter of 9.0 mm to mount the gateway... Decide if you choose to mount the wireless modem on drywall). Note: Contact a ...

User Manual - Page 15

... and Ethernet (or USB) cables after mounting the gateway. 4. Note: The installer must determine the depth of the hole, the necessary hardware and must be careful to mark the holes. Arrange the cables to a depth of the screw head. 2. Installing the Modem • Motorola SURFboard • User Guide 7 Select an appropriate depth and...

User Manual - Page 17

... modem's default passwords BEFORE connecting to the Internet • Motorola SURFboard • User Guide 9 admin. 4. Type in your new username in the New Password field. 7. Select Yes under Restore Factory Defaults. 2. Type in the Password Change Username field. 6. Retype your new username in the IP address for the modem 192.168.0.1. 3. Protect your information...

User Manual - Page 18

... window. 7. B Testing Your Internet Connection After changing the default passwords, you are able to see User Account Control -- Verify that Internet Protocol (TCP/IP) is checked. 6. Select Internet Protocol (TCP/IP) and click Properties to the Internet • Motorola SURFboard • User Guide 10 Select Obtain an IP address automatically and Obtain DNS server...

User Manual - Page 19

.... 4. Select Properties to the Internet • Motorola SURFboard • User Guide 11 Verify and/or renew the IP Address if you are still unable to connect to the...A valid IP address (e.g., 192.168.0 .0) returns indicating that Internet access is available. 4. Select Obtain an IP address automatically and Obtain DNS server address automatically. Click Change adapter settings to...

User Manual - Page 20

...Basic Settings Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to...OK when prompted. 4. Click Save. 5. Status and Basic Settings • Motorola SURFboard • User Guide 12 Select Backup from the Basic menu. 2. Click... Check In addition to using the Status menu to change passwords, you complete configuring your modem, save a ...

User Manual - Page 21

... Basic menu. 2. Enter a number for your network. Status and Basic Settings • Motorola SURFboard • User Guide 13 Enter the number of CPE's. 5. Activate the DHCP Server 1. Click Apply. Select Yes to manually configure the IP address assignment range for the Starting Local Address field. 4. B Using the DHCP Server Feature A DHCP (Dynamic Host Configuration Protocol...

User Manual - Page 22

... Pre-Shared Key Notes: • Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Enable the Primary Network. 5. User must configure the system manually WPS (WiFi Protected) - Create a Primary Wireless Network 1. B 6 Creating Wi-Fi Networks The SBG6580 supports both a Primary Wi-Fi network for you change the PreShared Key setting. 9. Select...

User Manual - Page 24

...Select Push-Button from the SBG6580 GUI 1. Enter the Device Name. 7. WPS Pairing Button 1. Click Wireless. 2. Some adapters have successfully connected. PIN 1. Click Wireless. 2. Wait for the web...5. Select WPS from Automatic Security Configuration pull-down . 6. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 16 Option 2 - B Create a Wi-Fi Network Using the WPS...

User Manual - Page 27

... the SBG6580 is properly plugged into the electrical outlet. • Check that the TV is TKIP. Wireless client(s) cannot • Perform the first four checks in Configuring TCP/IP. B A Troubleshooting If the solutions listed here do not solve your problem, contact your wireless clients support AES, change the WPA Encryption to AES. 51BTroubleshooting • Motorola SURFboard...

User Manual - Page 31

...NETWORK Gateway DHCP, NAT, VPN tunneling; port, packet, and URL keyword filtering; full suite of Windows, although not specifically supported, may work with DoS protection and intrusion prevention; Product Specifications • Motorola SURFboard ... and optional DOCSIS 5 to 65 MHz edge to change without notice or obligation. static routing and dynamic IP routing (RIPv1, RIPv2);

User Manual - Page 32

... BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. BY INSTALLING OR USING THE SOFTWARE, YOU ...Motorola SURFboard • User Guide 24 BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLOADING OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. B C Software License & Warranty SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola...

User Manual - Page 34

...'S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT. B Warranty Information SURFboard SBG6580 Wi-Fi Cable Modem Gateway Home & Networks Mobility ("Motorola") Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will be free...