Motorola SBG6580 Support Question
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Question posted by qmacfo on November 12th, 2013
How To Manually Update Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
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Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
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... to your bandwidth-demanding consumers - Increased Data Rates
Utilizing the power of DOCSIS 3.0, the SBG6580 enables channel bonding of up to a 1 GHz downstream input allowing operators to increase the frequency spectrum for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. As part...
Brochure - Page 3
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...wirelessly network all of well over 300 Mbps in DOCSIS and 400 Mbps in EuroDOCSIS in the received (downstream) data stream and over 100 Mbps in the home. Dual Radio Operation: The SBG6580...2.0
Integrated 802.11n Wi-Fi access point, 2 x 2 antenna array.
With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction among consumer electronics...
Brochure - Page 4
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...Motorola is established to broadband home networking.
In addition, Motorola's fieldproven NBBS Device Management Platform provides the MSO with low operational and support costs for the MSO. SURFboard SBG6580...; Push button configuration for WPS compliant clients
User-friendly Installation
Motorola's integrated SURFboard solutions include stateful firewall protection and state of quality...
Brochure - Page 5
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... our products.
Depending on energy efficiency, lead-free manufacturing, and packaging / recycling enhancements. Motorola's SURFboard modem's packaging is 100% recyclable and is marked with a reduced environmental impact. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola has a global commitment to be greener when they use environmentally friendly package designs. In...
Brochure - Page 8
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...and other product specifications are subject to the services provided through this equipment.
Motorola shall not be activated by your service provider for , and expressly disclaims,...just plug it in and go.
1 Certain features may not be liable for details. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may limit the feature's functionality. Contact ...
User Manual - Page 3
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...-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls ...Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS ...;
Motorola SURFboard • User Guide
iii
User Manual - Page 9
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... software license, warranty, and safety information for the SBG6580
Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for connecting the SBG6580
Contact Information
For technical support or to ensure that you are missing items, please contact Motorola Broadband Technical Support at : 1-877-466-8646. The...
User Manual - Page 10
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System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
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... - PORT 1
DESCRIPTION
Connected LED • Green LED is not included on all SBG6580 models. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates... are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 Indicates a data connection is made
2 USB* 3 RESET 4 CABLE...
User Manual - Page 13
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B
3
Installing the Modem
Connecting the SBG6580
This product is connected to access the Wi-Fi wizard -OR- Do not ... 6 to connect additional computer and/or other end of the cables to your WPS-enabled device.
7.
Installing the Modem •
Motorola SURFboard • User Guide
5 Plug the other end of the building. Insert the Ethernet cord from the modem to lightning could...
User Manual - Page 20
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... restore your custom settings after resetting the modem to perform routine maintenance tasks. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to reboot the modem.
Click Save. Restoring Your Modem Configuration Using a Backup Copy
1. Status and Basic...
User Manual - Page 22
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... version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Select the WPA/WPA2 Encryption type. 10. You can quickly add WPS-enabled devices to configure a
wireless adapter. Enable the Primary Network. 5. User must configure the system manually WPS (WiFi Protected) - For better security...
User Manual - Page 24
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...Add button. The Wireless LED
starts blinking. 7.
Click Basic. 3. Select Restore Wireless Defaults and Apply. 4. Some adapters have successfully connected. Creating Wi-Fi Networks •
Motorola SURFboard • ... the device for the STA to your wireless network on the device you have
successfully connected. Select WPS from the SBG6580 GUI
1. Enter the PIN of the device...
User Manual - Page 27
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...does
not solve the problem, check whether the client's wireless adapter
supports the type of WEP key configured on the SBG6580,
be sure the MAC address for your service provider.
... Error Conditions to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 If this does not solve the problem, check whether the wireless client
supports WPA.
• If you ...
User Manual - Page 28
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... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
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... License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Motorola and its 3rd party licensors retain the ownership of this License. Motorola licenses the Software to ...use only on -line" or electronic documentation. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE ...
User Manual - Page 34
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..., AND PROVIDES "AS IS" ANY SOFTWARE SUPPLIED BY 3RD PARTIES. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will...
Installation Guide - Page 1
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...; Type 192.168.100.1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to the store for each type of your SBG6580. To configure additional settings on your SBG6580: • Open any web browser on the bottom label of device connection:
5a - Wi-Fi Setup...
Installation Guide - Page 2
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... M Logo are the property of Motorola Trademark Holdings, LLC. All rights reserved.
575425-001-b 8/10
See "Product Overview - First, check if Wireless icon is properly connected to your cable modem gateway and computer. For UNIX® or Linux® computers, you need an IP address. SURFboard® SBG6580
Wi-Fi Cable Modem Gateway...
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