Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
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Question posted by oyenwww on October 26th, 2013
How To Hard Reset Motorola Sbg6580
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Current Answers
Answer #1: Posted by TommyKervz on October 26th, 2013 7:47 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Greetings. Please see page 20 of the User Guide here
http://www.helpowl.com/manuals/Motorola/SBG6580/147501
http://www.helpowl.com/manuals/Motorola/SBG6580/147501
Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
...Ethernet switch with an internal 2 x 2 antenna array, and switched on -demand, commercial services, interactive gaming, and IPTV to increase the frequency spectrum for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Next Generation High-Bandwidth Services and Home Networking in the send (upstream...
Brochure - Page 3
...8 downstream and 4 upstream channels increasing data rates of the connected home. With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction among consumer electronics... radio operation enables the SBG6580 to work with radio technology that offers 802.11 b/g at 2.4 GHz and 802.11n at 5 GHz to easily wirelessly network all of rewiring or...
Brochure - Page 4
...Motorola's fieldproven NBBS Device Management Platform provides the MSO with easy-to-use Wi-Fi installation wizard - By combining the highest-performing and lowest cost of ownership modems in -one approach to improve accuracy, efficiency, and customer satisfaction. SURFboard SBG6580...
Efficient Stylish and space-saving enclosure
Compatible with Motorola's 3D-Reach® Wi-Fi adapters for ...
Brochure - Page 5
... CPE use of the solution to climate change, and has worked for our customers to helping its customers, Motorola is also committed to identify recycling opportunities. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola is working to be part of suspension plastic and reduce box size, thereby reducing waste and transport costs...
Brochure - Page 8
... may limit the feature's functionality. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway...
User Manual - Page 3
...the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 ...Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -...
User Manual - Page 9
... website at 1-877-466-8646.
B
1
Introduction
Congratulations on the modem's Media Access Control (MAC) label.
Motorola Broadband Technical Support is located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. In the Box
ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet Cable Software License & Regulatory...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. To increase the bandwidth available for receiving and transmitting data, your...cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
PORT 1
DESCRIPTION
Connected LED • Green LED is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - Rear...
User Manual - Page 13
... Pairing Button on the modem and on the modem.
B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Exposure of the power cord into the power port on the modem.
4. Installing the Modem •
Motorola SURFboard • User Guide
5 Wi-Fi set up with CD-ROM -OR- Hand...
User Manual - Page 20
... Restore and then click OK to your backup file. 3. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Click Save. 5. Browse to reboot the modem. Click Backup.... B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a ...resetting the modem to the factory settings.
1.
User Manual - Page 22
... for you change the PreShared Key setting.
9.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14
Enable the Primary Network. 5. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for visitors. Click Apply. Create a Primary Wireless Network
1. Select the WPA/WPA2 Encryption type. 10. Log on to configure...
User Manual - Page 24
...SBG6580 GUI
1. Wait for the web page to display "Your AP is now waiting for the STA to
connect." 9. Click Primary Network. 5. The Wireless LED
starts blinking. 7. Select Restore Wireless Defaults and Apply. 4. Select your wireless network on the wireless...the Add button. Option 3 - Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 B
Create a Wi-Fi Network Using...
User Manual - Page 27
... into the electrical outlet.
• Check that the TV is working . • Press the RESET button on the SBG6580, be sure each affected wireless client is clear. Follow the steps for verifying the IP address for
each affected wireless client has the identical passphrase.
If you enabled WEP and configured a key on the rear...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
...UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. Motorola licenses the Software to the original customer and to accept all component parts and...line" or electronic documentation.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
The Software includes associated media, any printed materials, and any...
User Manual - Page 34
... you obtained the Product. Software License & Warranty •
Motorola SURFboard • User Guide
26 B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that...
Installation Guide - Page 1
....1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to the store for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label...
Installation Guide - Page 2
... the publisher.
© Motorola Mobility, Inc. 2010. Hand-tighten, if necessary. SURFboard is properly connected to your cable modem gateway and cable outlet or splitter.
The Problem
Power icon is not visible
Cannot connect to Wireless Network
Cannot receive or send data
The Solution
Check that is on the SBG6580 Installation CD to...
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