Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by cprje on March 10th, 2014
How To Log Into Motorola Surfboard If Forgot User Name And Password
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Related Motorola SBG6580 Manual Pages
Brochure - Page 3
..., allowing consumers to easily wirelessly network all of well over... the SBG6580 enables the delivery of the connected home. With Motorola's SURFboard integrated ...SBG6580's 802.11n integrated access point eliminates the need for easy Wi-Fi Protected Setup™ (WPS) Wi-Fi connection
Supports standard internet browser software
Front panel LEDs indicate status and simplify troubleshooting
User...
User Manual - Page 2
All other product or service names are registered trademarks of Motorola, Inc. Motorola provides this manual at any time. B
© 2010 Motorola, Inc.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii
Motorola and the Stylized M logo are the property of merchantability and fitness for a particular purpose. Motorola may be reproduced in any form or ...
User Manual - Page 3
...Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 Configuring TCP... DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature ...
User Manual - Page 7
... the intended destinations. Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii
High power radars are allocated as defined by the end user. IC Radiation Exposure Statement
IMPORTANT NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. WIRELESS LAN INFORMATION
This device is not accessible by the...
User Manual - Page 8
... perceived or identified as harmful. Safety and Regulatory Information •
Motorola SURFboard • User Guide
viii If you are uncertain of the applicable policy for authorization to use the device prior to protect your network, see the section on setting up your wireless LAN in any radio or television interference caused by unauthorized modification...
User Manual - Page 11
... service provider to learn if the feature is ... Product Overview •
Motorola SURFboard • User Guide
3 2
Front Panel
B Product Overview
ICON 1
If the icon is...WPS
Actively scanning (show network traffic)
Successfully paired when the icon is Green WPS pairing in progress
The Wireless icon (see #5) is ... Steady Green and visible
Then the device is amber and flashes during the ...
User Manual - Page 14
...; Follow all local standards for mounting the gateway. Installing the Modem •
Motorola SURFboard • User Guide
6 B
Wall Mounting the Modem
If you are
removed from the wall ...of the modem before starting the installation. • Decide if you choose to mount the wireless modem on drywall). Note: Contact a qualified installer to determine the appropriate screw length needed ...
User Manual - Page 17
... passwords BEFORE connecting to reset the default username and password. 3.
Protect your information and your configurations. 1. Open a browser window. 2. Type in the Password Change Username field. 6. Retype your new password. 8.
Before resetting the modem, create a backup copy of your network from the modem. Connecting to the Internet •
Motorola SURFboard • User...
User Manual - Page 18
... window. B
Testing Your Internet Connection
After changing the default passwords, you can connect to the Motorola website. 10. Open a browser window. 2. If you cannot ...type in www.motorola.com. Double-click Network and Internet to display the Local Area Connection
Properties window. Select Properties to the Internet •
Motorola SURFboard • User Guide
10
Connecting...
User Manual - Page 20
...what devices are functioning and to perform routine maintenance tasks. Status and Basic Settings •
Motorola SURFboard • User Guide
12
Select Backup from the Basic menu. 2. Click OK when prompted. 4. Restoring...Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test, and view all Event Logs. Click Backup. 3....
User Manual - Page 22
... Networks •
Motorola SURFboard • User Guide
14 B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for visitors. Log on to configure a
wireless adapter. User must configure the system manually WPS (WiFi Protected) - Better security, slow set-up ) - You can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID) field...
User Manual - Page 23
Name your wireless guest network. 6. Select the ...Wireless Network
1. Click Guest Network. 4. Select the WPA/WPA2 Encryption type. AES
provides the strongest encryption,
TKIP
provides strong encryption with Pre-Shared Key
Motorola recommends using AES, the default setting. 8. Enable the Guest Network. 5. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
15 Log...
User Manual - Page 24
...Wireless Defaults and Apply. 4. The Wireless LED
starts blinking. 7. Note: The method of configuring the device for the STA to
connect." 9. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Click Basic. 3. Option 2 - Select WPS from the SBG6580...devices to your network name on the Client GUI (device), and then connect using the
PIN. After logging in to the ...
User Manual - Page 25
... 4. Enable Parental Controls
1. Check the Enable Parental Control box. 5. Enter the name of your new policy in to grow the list(s). Go to Block or Allow Content...keywords and/or domain names you to block or allow you wish to block websites, schedule Internet availability, and monitor web visits.
Setting the Parental Control Features •
Motorola SURFboard • User Guide
17 B
7...
User Manual - Page 26
... Control Features •
Motorola SURFboard • User Guide
18 Click Apply. Click User Setup. 2.
Enter a name in the Add User field. 3. Click Add New Policy. 4. Select the new policy from the list. 4. Click ToD Filter. 2. Friday). 7.
Check the Enable box. 5. Check the Enabled box. 6. Fri from 9AM to access blocked domains. Enter a Password. Select the times of...
User Manual - Page 27
... the ONLINE icon to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 Cannot send or receive data
• On the front panel, note the status of your service provider. send or receive data
• Check the Security Mode setting on the SBG6580, be sure each affected wireless client has the identical WEP key. If...
User Manual - Page 34
...be made or suffered by Motorola owned trademark, trade name or product identification logos affixed to the Product. MOTOROLA IS NOT RESPONSIBLE FOR,...SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user...
User Manual - Page 35
... or Service Provider Arrangements. All rights reserved.
All other product or service names are the property of their respective owners. Software License & Warranty •
Motorola SURFboard • User Guide
27 If you purchased this Product directly from Motorola or from a Motorola authorized retail reseller, please contact your Service Provider for technical support.
Retail...
Installation Guide - Page 1
...: User Name= admin, Password = motorola
Before returning this product to the store for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the SBG6580 Installation CD or visit:
http://broadband.motorola.com/consumers/support/
SURFboard® SBG6580
Wi...
Installation Guide - Page 2
... Acrobat Reader installed to open the User Guide. SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for technical support, try restarting your cable modem gateway by following the steps in "Verifying the IP Address" in the User Guide.
First, check if Wireless icon is a registered trademark of Motorola Trademark Holdings, LLC. Hand-tighten...
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