Motorola SBG6580 Support Question
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Question posted by bryauki on January 9th, 2014
What Do The Lights On The Sbg6580 Mean
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
...as high-bandwidth home networking.
Cost-effective, efficient, and secure, the SBG6580 enables users to maximize the potential of their customers advanced multimedia services, ... routers, hubs, and access points. Increased Data Rates
Utilizing the power of DOCSIS 3.0, the SBG6580 enables channel bonding of a DOCSIS/EuroDOCSIS 3.0 cable modem, four-port 10/100/1000 Ethernet switch...
Brochure - Page 3
enabling users to easily wirelessly network all of advanced whole home entertainment services and a consumer's personal media experiences.
Dual Radio Operation: The SBG6580 is configured with the lowest common denominator Wi-Fi peripherals, allowing consumers to network previous and nextgeneration computers, gaming consoles, and other peripherals anywhere in ...
Brochure - Page 4
...include stateful firewall protection and state of the art Wi-Fi network security. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Provider Benefits Flexible pricing options
Greater pricing flexibility ...and migration of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is equipped with a number of security features to -use secure WiFi network setup and ...
Brochure - Page 5
.... Motorola has a global commitment to help them reduce their eco-conscious customer base. In the development of our nextgeneration SURFboard portfolio of Conduct regulations. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway We are ENERGY STAR qualified and compliant with standard recycling codes to continually improve our environmental profile. Depending on...
Brochure - Page 6
...
Supports IP addressing using modulation rate
IPv4 and/or IPv6 (dual stack)
Pmin = +23 dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications
GENERAL SPECIFICATIONS
UPSTREAM
DOCSIS/EuroDOCSIS 3.0 certified (interoperable with DOCSIS/ Modulation
QPSK and 8, 16, 32, 64, 128
EuroDOCSIS...
Brochure - Page 7
... Mbps
All features, functionality, and other product specifications are subject to edge)
Compatibility
PC: 90496, Pentium, or later; port,
packet, and URL keyword
filtering; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Windows Vista™, 2000, or
XP or Linux® with Ethernet
connection (older versions of ALGs; Specifications
UPSTREAM (CONTINUED...
Brochure - Page 8
... to use-just plug it in and go.
1 Certain features may not be liable for details. Additionally, certain features may limit the feature's functionality. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Contact your service provider, and/or their network settings may require a subscription.
User Manual - Page 3
... Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 Setting the Parental ... Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -
User Manual - Page 9
... Broadband Technical Support at 1-877-466-8646. The MAC label is also available at: 1-877-466-8646.
Before installing your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. NOTE: Devices received from service providers may not include the CD-ROM. Introduction •
Motorola SURFboard • User Guide
1
If...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...implement bonded channels for Ethernet connectivity unless specified. PORT 1
DESCRIPTION
Connected LED • Green LED is not included on all SBG6580 models. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS)... - DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network.
User Manual - Page 13
... cord from the modem to your WPS-enabled device.
7. Repeat steps 5 and 6 to the Cable connector on your computer -OR- B
3
Installing the Modem
Connecting the SBG6580
This product is connected to avoid damage.
3. Connect the other devices. Plug the power cord into an electrical wall outlet.
5. Select the Internet connection type...
User Manual - Page 20
... complete configuring your custom settings after resetting the modem to the factory settings.
1.
B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network(s), run a basic Diagnostic test, and view all Event Logs. Restoring Your Modem Configuration Using a Backup Copy
1. Select Backup from the...
User Manual - Page 22
...Create a Primary Wireless Network
1. Enable the Primary Network. 5. User must configure the system manually WPS (WiFi Protected) - Click Wireless. 3. Log on to configure a
wireless adapter. Click Apply...with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key.
Disable or select the Automatic Security Configuration (WPS or...
User Manual - Page 24
... . 6. The system reports when you have successfully connected.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Click Wireless. 2. The Wireless LED
starts blinking. 7. Select Push-Button from the SBG6580 GUI
1. The system reports when you have
successfully connected. Select your network. 6. Select the correct SSID on the device being used...
User Manual - Page 27
..., check that the electrical outlet is TKIP. MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical outlet.
• Check that the TV...If this does not solve the problem, check whether the wireless client
supports WPA.
• If you have to reset the SBG6580 to its original factory settings if the gateway is connected via...
User Manual - Page 28
... panel icons provide status information for the following error conditions:
ICON
STATUS
IF, DURING STARTUP:
IF, DURING NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The ...
User Manual - Page 32
.... Motorola licenses the Software to the original customer and to separate end-user license agreements from the manufacturers of the Software. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
Installation Guide - Page 2
... IP address by any means without the written permission ... your service provider if you must have Adobe Acrobat Reader installed to Wireless Network
Cannot receive or send data
The Solution
Check that the coaxial... the Troubleshooting section in the User Guide on the SBG6580 Installation CD to reconnect to your cable modem gateway by a light switch. MOTOROLA and the Stylized M Logo are the...
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