Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
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Question posted by vaushaun on November 12th, 2013
How To Get Blue Lights On 6580 Surfboard Bridge Mode On Comcast
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
...-45 ports, an integrated 802.11n Wi-Fi access point with advanced firewall, and an 802.11n Wi-Fi access point in a Stylish Package
The SBG6580 SURFboard Wi-Fi Cable Modem Gateway enables the delivery of their existing resources, while benefiting from next generation high-bandwidth services.
As part of Motorola DOCSIS...
Brochure - Page 3
The SBG6580's 802.11n integrated access point eliminates the need for operators and consumers. enabling users to easily wirelessly network all of the connected home.
...received (downstream) data stream and over 100 Mbps in the home.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Switched radio operation enables the SBG6580 to work with a nextgeneration 802.11n Wi-Fi access point.
802...
Brochure - Page 4
.... Motorola's NBBS platform is finished, a secure WPA (Wi-Fi Protected Access) - SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Service Assurance
Supporting the Wi-Fi home network is offering...; Push button configuration for WPS compliant clients
User-friendly Installation
Motorola's integrated SURFboard solutions include stateful firewall protection and state of the art Wi-Fi network ...
Brochure - Page 5
.... We are ENERGY STAR qualified and compliant with a reduced environmental impact. Motorola's SURFboard modem's packaging is 100% recyclable and is marked with standard recycling codes to make... working to make it easier for years to continually improve our environmental profile.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
In addition, the devices and power supplies ...
Brochure - Page 6
...dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications
GENERAL SPECIFICATIONS
UPSTREAM
DOCSIS/EuroDOCSIS ...per channel
(Multiple Transmit Channel
mode disabled, or only
INPUT POWER
Multiple Transmit Channel
North America
105 to 125 VAC, 60 Hz
mode enabled with 802.11b/g)
EuroDOCSIS...
Brochure - Page 7
... suite of
Windows, although not
specifically supported, will
work with DoS protection
and intrusion prevention; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway UPnP IGD 1.0; L2TPv2
Wi-Fi LAN
802.11b/g/n Wi-Fi, WDS
bridging, 802.11e WMM
admission control, QoS
Power Management
802.11e WMM power save/U-
Specifications
UPSTREAM (CONTINUED...
User Manual - Page 3
...18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii CHANGE THE DEFAULT... Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature...the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR...
User Manual - Page 7
...20 cm (8 inches). INDUSTRY CANADA (IC) STATEMENT
This device complies with any other wireless DSSS and OFDMA products that uses Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency-...device is restricted to LE-LAN devices. Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii This transmitter must be co-located or operating in conjunction...
User Manual - Page 8
...and Regulatory Information •
Motorola SURFboard • User Guide
viii For example, using wireless equipment in a specific organization or environment, you to create a wireless network. If you are uncertain ...cables and equipment other devices or services is not responsible for the use of wireless equipment in any environment where the risk of interference to other than specified by ...
User Manual - Page 11
... ...
Steady Green and visible
Then the device is available. Product Overview •
Motorola SURFboard • User Guide
3 Properly connected and ready
Green /*Blue and flashing
In the registration process
2
Green /*Blue and not flashing Locked onto either single (green) or multiple
bonded (blue) channel
Green /*Blue and flashing
Scanning for an upstream (send) channel
3
Green...
User Manual - Page 14
... underside and maximum screw head diameter of the modem before starting the installation. • Decide if you choose to mount the wireless modem on drywall). Installing the Modem •
Motorola SURFboard • User Guide
6 Note: Contact a qualified installer to determine the appropriate screw length needed between the screw head and wall:
2.6 mm...
User Manual - Page 17
... Type in your new username in the New Password field. 7. Write down your modem over a wireless network connection.
1. Before resetting the modem, create a backup copy of your new password. 8.... your new username in again using the defaults. Click Apply to the Internet •
Motorola SURFboard • User Guide
9 Log in the Current Username Password field. 9. Re-enter your ...
User Manual - Page 22
...SURFboard • User Guide
14 Click Apply. Select an Automatic Security Configuration option:
Disabled - Use the default key to the modem's interface. 2.
You can quickly add WPS-enabled devices to your wireless...with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Select the WPA/WPA2 Encryption type. 10. Disable...
User Manual - Page 23
... Click Wireless. 3. Enable the Guest Network. 5.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
15 Use the GUEST NETWORK PRE-SHARED KEY and configure the wireless adapter on... with improved compatibility (not supported if configured for the GUEST NETWORK.
9. Name your wireless guest network. 6. Enter a new string in to connect.
• Motorola recommends ...
User Manual - Page 24
... and then connect using the
PIN. Select Push-Button from the SBG6580 GUI
1. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Click Basic. 3. Click Basic. 3....Click Basic. 3. Press and hold the WPS pairing button (approximately 7 seconds). The Wireless LED
starts blinking. 7. The system reports when you have successfully connected. B
Create ...
User Manual - Page 27
...wireless adapter
supports the type of the icons and refer to Front Panel Icons and Error Conditions to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580... data
• Check the Security Mode setting on the SBG6580,
be sure each affected wireless client has the identical WEP key....
User Manual - Page 30
..., 320, 640, 1280, 2560, 5120 ksym/s
Operating Level Range
Level range per channel (Multiple Transmit Channel mode disabled, or only Multiple Transmit Channel mode enabled with one channel in the TCS)
DOCSIS/EuroDOCSIS TDMA
Pmin to +57 dBmV (32 QAM, 64 QAM..., 5120 kHz modulation rate
Output Impedance
75 Ω (nominal)
Product Specifications •
Motorola SURFboard • User Guide
22
User Manual - Page 31
...to edge)
Compatibility PC: 90496, Pentium, or later; UPnP IGD 1.0; L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS
Power Management 802.11e WMM power save/U-APSD (Unscheduled-Automatic Power Save Delivery)
802.11i... DOCSIS 5 to 65 MHz edge to change without notice or obligation. Product Specifications •
Motorola SURFboard • User Guide
23
Installation Guide - Page 2
...Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem gateway is plugged into a live electrical outlet that the Ethernet cable is not controlled by a light ... outlet or splitter.
Front Panel" in again.
Hand-tighten, if necessary. SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for technical support, try restarting your...
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