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Question posted by johnnChaun on June 28th, 2014

Why Don't My Motorola Electrify Have Internet Connection

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Answer #1: Posted by TechSupport101 on June 28th, 2014 5:55 AM

This answer was accepted by the poster of the original question.

TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305

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Hi. I would suggest you contact your carrier's Customer Service center for the best advice on this.

www.satechhelp.co.za

Answer #2: Posted by motohelper on July 1st, 2014 8:35 AM

motohelper

Member since:
June 11th, 2013

Points: 451,600

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Hi,

I'll assume that you were able to connect to the internet before. Try to power off the device for a few seconds, remove the battery, then power on the phone and see if you'll be able to connect to the internet.

You can also try to remove and re-insert the SIM card and see if this resolves the issue. If not, you can contact your service provider to check if there are any issues on their end.

Hope this helps.

https://forums.motorola.com/pages/home

Related Motorola MOTOROLA ELECTRIFY Manual Pages

Getting Started Guide - Page 1

...8226; Ringtones & sounds: Touch Menu > Settings > Sound > Phone ringtone or Notification ringtone. 11:30 Your Naviga Mobile TV Tone Room Market Email Browser Contacts Power/Lock Key 3.5 mm...St St Touch to open . MOTOROLA and the Stylized M Logo are examples only. Cellular Customer Care: 1-888-944-9400 Welcome MOTOROLA ELECTRIFY™ keeps you connected, whether you all your latest ...

Getting Started Guide - Page 2

...the video, touch . Go to your accessory. • Wi-Fi: For fast internet access, touch Wi-Fi settings and connect to proceed. 2 Enter your product. Zoom in a message, touch a text ... screen left or right to add and edit your phone at www.motorola.com/products. • Load and transfer files: Download Motorola Media Link at www.motorola/medialink.com • Social: The latest news, tips...

Legal Guide - Page 15

.../application vendor releases a patch or software fix for information on how to backup or wipe data from trusted sources only. Go to Motorola or other third-party servers. Mobile phones which are connected to a new device. Some apps can store personal information in various locations including your device. • Location-based information-Location-based...

Legal Guide - Page 17

...humming, or whining noise. Please contact your regional authorities for compatibility with Mobile Phones Some Motorola HearingAidCompatibility phones are used near some hearing devices (hearing aids and cochlear implants), users may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in accordance with the national collection and recycling schemes...

Legal Guide - Page 18

... copyrights, patents, or patent applications of Motorola products shall not be more immune your service provider or phone retailer. Contact your service provider or Motorola for immunity to the extent allowed by implication, estoppel, or otherwise, any manner to this type of this phone thoroughly and in this mobile phone, use with a hearing device's telecoil ("T Switch...

Legal Guide - Page 24

...Gmail, YouTube, Picasa, Android and Android Market are trademarks or registered trademarks of their respective owners. © 2011 Motorola Mobility, Inc. Product ID: MOTOROLA ELECTRIFY (Model MB853) Manual Number: 68016301001-A 22 Safety, Regulatory & Legal Motorola reserves the right to the transceiver. All other product specifications, as well as the information contained in this...

User Guide - Page 1

MOTOROLA ELECTRIFY TM

User Guide - Page 3

...' online albums in 720p HD video. Congratulations MOTOROLA ELECTRIFY™ Stay connected, organize your life, and absolutely own the web with MOTOROLA ELECTRIFY. • Surf the web with a blistering fast 1 GHz dual-core processor. • Use your phone anywhere you go . Purchase a SIM card from a carrier abroad, and connect your phone to a UMTS or GSM network. • Watch...

User Guide - Page 13

...Mobile View App Tray Full Desktop Browser To navigate the webtop application display: • In the Phone window, you can connect your HDMI display, plus your phone from the cable or dock. Tip: You can open your phone...documents, spreadsheets, and presentations, with online tools, like Google Docs™. 1 Connect your phone to a TV or computer with an optional dock. 2 Choose webtop. For ...

User Guide - Page 16

... roam globally: Find it: Touch > Settings> Wireless & networks > Mobile networks > Network Mode > Automatic To manually switch your phone to a CDMA or GSM/UMTS network, see "Assemble & charge" on page 3), supplied by country. See "Location Services (GPS & AGPS)" on page 56. Select a network MOTOROLA ELECTRIFY switches effortlessly between CDMA, GSM, and UMTS networks, so you...

User Guide - Page 32

... USB Connection > Windows Media Sync. 3 Open Windows Media Player and drag and drop your phone using Motorola Media Link...Motorola Media Link Motorola Media Link lets you transfer music files from : Windows Media Player Photos Last Sync 06/14/2011 Videos Last Sync Never Podcasts Last Sync Never Contacts Last Sync Never All Playlists Selectted Playlists: Sunfire(3) 3 Songs Refresh Electrify...

User Guide - Page 38

...apart. 36 Web Connect Your phone uses the mobile phone network (over the air) or a Wi-Fi connection to automatically access the web. Note: If you can't connect, contact your phone Quick start: Browser... to search for browser options. Touch & hold for better viewing. Touch to connect. New window Bookmarks Windows Refresh Forward More Touch Menu for nearby wireless networks....

User Guide - Page 42

... on Google Maps™. Plan to meet up, check that invites them to www.google.com/mobile/navigation. 40 Location Google Latitude™ Join Latitude See where your friends already use Google Latitude,... privacy policy and if you agree to view your location is an Internet-connected GPS navigation system with it . Or, touch Add via email address, then enter an email address. 3 ...

User Guide - Page 45

... If you doubt the safety of internal memory. But remember, choose your phone's true potential Connection options The MOTOROLA ELECTRIFY has a dual core 1GHz processor, 1GB of RAM, and 16GB of ...lets you can share media over a DLNA wireless connection. Choose carefully Apps are great. Here's a few tips to maps, navigation, and Internet services like Market. • In Market, ...

User Guide - Page 46

... have the right? HD viewing You can view and interact with this device iMac Pair with your phone to an HDMI port on the big screen. Mirror mode Connect your phone on the TV monitor. Digital living connect and enjoy Note: Copyright-do you can create your own HD videos (see "HD videos" on...

User Guide - Page 50

... it or writing files on it : > Files > Internal phone storage or SD card Touch a file or folder to open, then touch and hold a file to connect your phone's internal memory. You can use Motorola Phone Portal to Delete or Share. When you connect your phone or type the Phone Portal URL into your memory card you 'll see...

User Guide - Page 52

..., videos, or podcasts. For help or to launch Phone Portal. View & transfer files with Motorola Media Link" on your computer to transfer podcasts to ...ELECTRIFY - Internal Storage Capacity: 9 GB Music 0.0B Photos 12.4 MB Videos 0.0B Podcasts 0.0B Other 454.7 MB Free 8.5 GB Sync Sync to your phone. Note: You'll need to connect your phone as a memory card rather than using Phone...

User Guide - Page 57

...your TTY device and listen to the headset jack on your phone. Refer to thousands of compatibility, see "Hearing Aid Compatibility with Mobile Phones" in TTY mode with standard teletype machines. Find it:...to connect your TTY device to voice replies on your phone's speaker. • TTY VCO: Voice-Carry-Over-speak into your phone and read the following guidance. You may impact your phone's ...

User Guide - Page 68

...details and network resources. • Wireless-For mobile devices with Wi-Fi features, only connect to dust, dirt, sand, food, or ...mobile device. 66 extreme heat or cold Don't store or use of Motorola approved national recycling schemes, and Mobile phones which are closed and secure. microwaves Don't try to Motorola or other cleaning solutions. Go to your account for your Motorola mobile...

User Guide - Page 69

...contrary to the extent allowed by consumers. Hearing Aid Compatibility with your right to experience interference noise from mobile phones. Results will vary depending on their hearing devices. Trying out the phone with Mobile Phones Some Motorola HearingAidCompatibility phones are uncertain about return or exchange policies, contact your hearing device happens to be vulnerable to...