Get support for Motorola MILESTONE

Motorola MILESTONE Support Question

Motorola MILESTONE Support Question

Find answers below for this question about Motorola MILESTONE.
Need a Motorola MILESTONE manual? We have 1 online manual for this item!
Question posted by photographsbyal on January 26th, 2014

How Do I Do A Factory Reset On Xoom Tablet?

My tablet is frozen due to too many bad swipe attempts, and it is not connected to wi-fi. Is there anyway I can save my apps, photos and videos?

Current Answers

Answer #1: Posted by motohelper on January 28th, 2014 8:53 AM
This answer was accepted by the poster of the original question.
motohelper

Member since:
June 11th, 2013

Points: 451,600
1,110
points
Hi,

Was the device is locked due to too many incorrect attempts to unlock it with a pattern/pin code? If this is the case, here's how to perform an external reset on your device. Keep in mind that when using this feature; everything is deleted, including Dungeon Defenders and some pre-loaded music.

  1. Turn tablet off. You may need to use two hands in this process to press and hold buttons properly.

  2. Turn on the tablet with power button, wait a full 2 seconds from the time the tablet starts showing the red Motorola logo, then press and hold the down Volume key. (you should not hold down the power button after it turns on and logo appears)

  3. "Android Recovery" will appear on top of screen if timing is done correctly. Release volume button. (if you continue to press volume down at that message, the message will cycle through "RSD, Fastboot, and back to Android Recovery. Make sure message states Android Recovery before you go to next step). If stuck at a RSD protocol or Fast boot screen, reboot the tablet by holding power button then pressing the volume up).

  4. While screen states "Android Recovery", Press volume up button, the screen will say "Entering Android recovery mode" and a few seconds later an Android robot graphic will appear alone on the screen. Release buttons.

  5. Hold down power button and then press the volume up key together to see the Android Recovery screen menu selections.

  6. Use the volume buttons to move up and down through selection in this menu.

  7. Using the volume down button, scroll down to “Wipe data/factory reset”

  8. Tap Power hard key to select option.

  9. Scroll down to select “Yes, delete all user data”.

  10. Tap the power button to select. Wiping and formatting data will take a few minutes.

  11. You will return back to the Android recovery screen menu.

  12. Tap the Power button to "Reboot system now" which will power-cycle tablet and eventually power back on to the Initial Set-up / Welcome screen present when you first turned on your tablet.

Hope this helps.


https://forums.motorola.com/pages/home
Answer #2: Posted by TexasDeviL on January 26th, 2014 2:09 PM
TexasDeviL

Member since:
December 27th, 2012

Points: 960,825
90
points
Xooms have a tendancy to freeze up. Wifi connectivity is are also common problem wth them. Powering down the tablet then restarting it usually does the trick. But if the power/lock button doesnt respond either, theres a way to force it to reboot. Press and hold the Power/Lock and the volume-up key. This will force the Xoom to reboot. You will lose anything you were working on prior to the screen freezing but all saved file will be intact. Then when its running again go into the app management menu (app drawer/settings/apps) and clear the cache manually by clicking on the app you were using and selecting clear cache. The frozen screen usually stems from glitches in 3rd party apps especially older ones.

Unfortunately if you do a factory data reset without backing up your data it will be lost both from the settings/privacy/factory data reset menu and from the recovery mode menu.


If you agree that the answer I provided is correct please remember to "accept" and/or mark it as "helpful" so I know I'm doing a good job. Thank you, I would really appreciate it.

[automotive mechanic and phone modding enthusiast]

Related Motorola MILESTONE Manual Pages

Getting Started Guide - Page 10

...new apps with "Market" on the planet from your phone includes the latest software to receive updates, go to use a Wi-Fi computer network for even faster Internet access, press Menu > Settings > Wireless & networks > Wi-Fi ... 2009 12:46 PM Wi-Fi connect If you can fill it with photos, videos and music from the Market. Learn more Browse and download thousands of the coolest apps on page 24. To...
Getting Started Guide - Page 18

... emergency number. 3 Tap to call in progress. Emergency calls Note: Your service provider programmes one or more emergency phone numbers (such as 999 or 112) that you ("GPS & AGPS" on hold. Note: Your mobile device can use Bluetooth, or tap Hold to put the call on page 46). 16 Calls Emergency numbers...
Getting Started Guide - Page 19

Links Tap to display options. Press to open. Note: If you can't connect, contact your mobile phone. Drag or flick to activate it : Home > Browser Connection Over the air or via Wi-Fi. Web 17 Find it . Web Address To enter a URL, tap the URL entry bar at the top of the screen to scroll. For the...
Getting Started Guide - Page 20

... History Central - 68004113016.fm Page 18 Tuesday, November 10, 2009 12:46 PM Connect Your phone uses the mobile phone network (over the air) to automatically connect to surf the web or download data. Dayton Flyers Baseball are ranked #2306 on and tap Wi-Fi settings to that page. A product of ... OpƟons Dayton Wings Baseball...
Getting Started Guide - Page 21

... that your location is complete, the MML icon appears on your computer's desktop. Your phone should display in your phone and your phone showing the home screen, connect a Motorola micro USB data cable from any Wi-Fi-enabled computer. If your phone came with an MML CD, insert it into your computer now to a USB port on...
Getting Started Guide - Page 22

... and support, visit http://www/motorola.com/medialink. 68004113016.fm Page 20 Tuesday, November 10, 2009 12:46 PM Note: Make sure that you must connect your phone to the Wi-Fi network that allows you see the MML screen, select the appropriate tab to manage Photos, Videos or Music.
Getting Started Guide - Page 37

... Page 35 Tuesday, November 10, 2009 12:46 PM • GPS, Wi-Fi and BluetoothTM use: Menu > Settings > Wireless & networks > Bluetooth • automatic applications synchronisation: Menu > Settings > Accounts & sync • network searching: If you are out of coverage, to prevent your phone from looking for networks, press Menu > Settings > Wireless & networks > Flight mode...
Getting Started Guide - Page 42

... Troubleshooting Warning: All data on your phone on as usual. 68004113016.fm Page 40 Tuesday, November 10, 2009 12:46 PM Troubleshooting we're here to help Crash recovery In the unlikely event that your phone stops responding to factory settings and erase all the data on your phone, press Menu > Settings > Privacy > Factory data reset > Reset phone.
Getting Started Guide - Page 44

... such as Invalid Battery or Unable to Charge, take more information on how to the phone caused by non-Motorola batteries and/or chargers. If you always use Motorola-branded batteries ...due to overcharging. 42 Warning: Never dispose of fire, explosion, leakage or other hazard. Motorola mobile devices are not fully charged. • New batteries or batteries stored for safety, it near room...
Getting Started Guide - Page 45

...assure the protection of functions, they meet the governmental requirements for safe exposure. As mobile devices offer a range of all cases, products are carried out in measurements. The ...ICNIRP) SAR (ICNIRP) Your wireless phone model meets international guidelines for exposure to keep the mobile device away from the head and body. Your mobile device is typically below that present ...
Getting Started Guide - Page 47

... to copy any material, please contact your right to the address below. This device is contrary to copy. In addition, this Motorola mobile device, please press Menu Key > Settings > About Phone > Legal information > Open source licences. Motorola has created the opensource.motorola.com website to the extent allowed by operation of law...
Getting Started Guide - Page 48

...call, the mobile network may improve if you move closer to windows, but some window sun shielding films can also use applications that are connected to a ... technology also transmit location-based information. government that require location-based information (e.g. Mobile phones which obtains information from radios, entertainment equipment and other third parties providing services....
Getting Started Guide - Page 49

... When it receives and transmits RF energy. Operational Precautions For optimal mobile device performance, and to be available. Exposure to provide complete and accurate mapping information,... may affect your safety while driving. Product Operation When placing or receiving a phone call, hold your mobile device just like you communicate with other navigation sources such as street signs, ...
Getting Started Guide - Page 56

... product should only be found at: www.motorola.com/recycling Disposal of mobile phones. Please contact your battery or mobile device in a fire. 68004113016.fm Page 54 Tuesday, November 10,...collection and recycling requirements. If you are concerned, you may want to keep mobile phones away from the World Health Organisation Present WHOInformation scientific information does not indicate ...
Getting Started Guide - Page 57

... Mobile phones which are important to everyone...mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your mobile... • Other information your mobile device with you use of your...patch or software fix for your mobile device that updates the device's security..., see your mobile device prior to disposing of a mobile device. 68004113016....
Getting Started Guide - Page 58

...The use of the many Motorola Original hands-free accessories available today. • Position your mobile device within easy reach. Jotting down a "to do" list or going through your address ... up phone numbers while driving. If you receive an incoming call in heavy traffic or hazardous weather conditions. Your mobile device lets you are driving; Be able to access your mobile device ...
Getting Started Guide - Page 59

...; Do not engage in the case of fire, traffic accident or medical emergencies (wherever wireless phone service is available). 57 If you see a car accident, crime in progress or other serious...in danger, call 999 or other special non-emergency wireless number (wherever wireless phone service is available). • Use your mobile device to call for help others to do for you know to help ....
Getting Started Guide - Page 60

...68004113016.fm Page 58 Tuesday, November 10, 2009 12:46 PM www.hellomoto.com Certain mobile phone features are dependent on the capabilities and settings of your service provider, and/or the... owners. © 2009 Motorola, Inc. Caution: Changes or modifications made to the radio phone, not expressly approved by Motorola, Inc. Motorola reserves the right to operate the equipment. ...
Getting Started Guide - Page 63

...Motorola which is incomplete, illegible or incompatible with the factory records. Replaced parts, accessories, batteries, or boards are...and all times by a Motorola Authorised Service Centre in connection with the Products, or for the balance of the ...right to or used in accordance with the Product. The phone should also clearly display the original compatible electronic serial number ...
Getting Started Guide - Page 65

...purchase and up to obtain optimum performance for your Product for example names, addresses, phone numbers, user and access codes, notes, etc. The warranty for Motorola rechargeable batteries becomes void ...if (i) the batteries are charged other than the mobile telephone equipment for these items. INSTALLED DATA Please make and retain a note of all...

Similar Questions

Factory Reset Phone
forgot password so I can't factory reset puon
(Posted by kook06edited 1 year ago)
Factory Reset
How do you factory reset a moto grasp
(Posted by staciel2579 9 years ago)
How To Hard Factory Reset A Motorola Ve240?
I bought a Motorola MOTO VE240 cell phone and I do not use it any longer. I bought a better phone. N...
(Posted by danielrodriguez164910 10 years ago)
Ask a New Question
Use the box below to post a new question about this Motorola product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Motorola Manuals

Find free Motorola MILESTONE manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Motorola Reviews

View thousands of Motorola user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Motorola customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Motorola customer service rankings, employee comments and much more from our sister site.