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Motorola HX550 Support Question

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Question posted by robertson735190 on April 4th, 2013

Why Is My Motrola Bluetooth Placing Calls On Hold When Call Button Is Pressed?

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Related Motorola HX550 Manual Pages

HX550 Quick Start Guide - Page 3

... Motorola HX550 Bluetooth® headset delivers everything you just how easy your headset into this handy guide, and in a matter of this guide. Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. We've crammed all of the main features of your headset is to stay connected including clear calls...

HX550 Quick Start Guide - Page 4

Your headset the important parts Call Button Microphone Micro USB Charging Connector Volume Button (on side) Earhook Ear Speaker Status Light (on side) Boom Microphone 2 Your headset

HX550 Quick Start Guide - Page 5

Charge it let's get you won't be removed by a recycling facility. Charge it . Any attempt to use it 3 It should only be able to remove or replace your battery will damage your product. Note: Your battery is charging, you up and running Status Light Red/Yellow = charging Green = fully charged While your headset is designed to last the life of your headset.

HX550 Quick Start Guide - Page 6

Basics a few essentials to get you started Turn on & off To turn your ear hook for left or right use. 4 Basics in-ear hook 1 Rotate and turn your headset with no hook. Wear it You can optimize the fit of your headset on -ear hook, in-ear hook or ear gels with the on and off, flip the boom to the open (extended)/closed (folded) position.

HX550 Quick Start Guide - Page 8

Ear Gel 1 Remove on-ear hook from headset: 2 Fit the ear gel on the earpiece and place it on your ear by placing the loop in the bend of your ear: 6 Basics

HX550 Quick Start Guide - Page 9

..., enter 0000. When connected, you hear "Welcome to your headset. Ready to pair". 5 Follow the voice prompts to connect your phone to the Motorola HX550. Pair & connect 7 Pair & connect connect and go Pair & connect with your phone 1 Turn off " on & off any Bluetooth devices previously paired with your phone, you hear "pairing complete...

HX550 Quick Start Guide - Page 10

... the indicator light rapidly flashes in blue and purple. When your headset successfully pairs with your headset. 2 Turn your headset off (see "Turn on & off" on page 4 for help). 3 Turn on the Bluetooth feature on your phone. 4 Turn on your headset. 5 Put the headset on the first phone while the second phone is now your ear...

HX550 Quick Start Guide - Page 11

... to call and press Call/Send key. Test your connection 1 Place the headset on your phones and headset are successfully connected, you want to turn your first phone. If your ear. 2 On one phone, dial the number you hear ringing on . Pair & connect 9 For daily use, make sure your headset is turned on, and your phone's Bluetooth feature...

HX550 Quick Start Guide - Page 12

answer call reject call make a voice dial call redial last call mute or unmute a call end a call answer second incoming call reject second incoming call Say "answer" or press the Call button. Press and hold a Volume button until you hear an audio tone. Press the Call button. Press the Call button and you hear an audio tone. Press the Call button. Press and hold the Call button ...

HX550 Quick Start Guide - Page 13

... phone/network dependent. Tip: When connected to two phones, follow the voice prompts to ignore a call CALLER ID If your phone knows your voice to answer or ignore an incoming call: • say "answer" to answer the call • say "ignore" to perform functions such as voice dial and redial on an incoming...

HX550 Quick Start Guide - Page 14

hear... red "battery level less than 3.5 hours To save battery power, turn off the headset when you shows... your chat time Press and hold both Volume buttons while not on a call. If light and/or you don't use it for an extended time. 12 Talk time Talk time check your remaining talk time is high" more...

HX550 Quick Start Guide - Page 15

...headset if light shows... three blue flashes powering on/off steady blue pairing/connect mode rapid blue/purple connection successful flashes quick blue flash incoming/outgoing call on phone 1 quick purple flash incoming/outgoing call on phone 2 slow blue pulse connected (on a call...to a phone) slow purple pulse connected call muted steady red attempting to connect quick red flash low...

HX550 Quick Start Guide - Page 16

Note: After one minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on. Closing the boom will also save battery life. 14 Status light

HX550 Quick Start Guide - Page 17

...: Some features are phone/network dependent. Settings make changes to these settings. Press and hold the Call button while turning on the headset to turn these features on/off: • Reset to factory default Caution: This action erases all pairing information stored in your headset. • Caller ID • Voice prompts • Multipoint (two phone) connections...

HX550 Quick Start Guide - Page 18

... light on page 7. If not, press and hold the Call button and both Volume buttons until you hear "Welcome to pair." If the Bluetooth feature was 16 Problems? Ready to the Motorola HX550. If the indicator light is flashing in blue, first turn off the other device, then turn the headset off . My headset will not enter pairing mode...

HX550 Quick Start Guide - Page 19

turned off or was turned on page 7. Problems? 17 See "Pair & connect" on only temporarily, you may need to restart the Bluetooth feature and pair your phone and headset again.

HX550 Quick Start Guide - Page 21

...Party Accessories Use of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may void your product warranty. ...with liquids.* Liquids can get into the product's circuits, leading to corrosion. • Don't place your product near room temperature for efficient battery charging. • New batteries are not fully ...

HX550 Quick Start Guide - Page 22

... our website at direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in your ears, or muffled speech, you use headsets or headphones at www.motorola.com/callsmart (in the vehicle. • End your call or other functions that divert your eyes on the use of time you should stop listening to the device...

HX550 Quick Start Guide - Page 26

.... Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be disposed of products or electrical accessories (such as chargers, headsets, or batteries) with the national collection and recycling schemes operated by your product. dust and dirt Don't expose your household waste, or in temperatures below...

HX550 Quick Start Guide - Page 32

...responsibility for details. Motorola reserves the right to the above address. Product ID: Motorola HX550 Manual Number: 68016146001-B 30 Note: The images in this guide, are based upon the...461-4575 (Canada) Certain features, services and applications are the property of Motorola Trademark Holdings, LLC. All features, functionality, and other product or service names are network dependent ...