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Motorola H17 Support Question

Motorola H17 Support Question

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Question posted by seAMAND on April 5th, 2014

Why Can't I Use My H17 Motorola Bluetooth When It Says Paired It Still Does Not

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Current Answers

Answer #1: Posted by motohelper on April 9th, 2014 8:24 AM
This answer was accepted by the poster of the original question.
motohelper

Member since:
June 11th, 2013

Points: 451,600
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Greetings!

Sorry for the bad experience, but the most effective way to manage this would be to contact our support organization.

They should quickly offer you a replacement. If the device is still in warranty. Motorola Offers a standard one year warranty on your device, barring liquid or physical damage from the date of your purchase.

Here's how to contact us.

Hope this helps!


https://forums.motorola.com/pages/home

Related Motorola H17 Manual Pages

User Manual - Page 3

Take yourheadset a moment to familiarize yourself with your headset 1 Earhook Volume Up Button Ear Speaker Indicator Light Volume Down Button Boom Charging Port Call Button Microphones your new H17 Headset.
User Manual - Page 4

... is red or yellow while the battery is not functional while charging. Close the boom and plug the charger into the charging port on your headset before using it When the battery is designed to remove or replace your battery will damage your product. It should only be removed by a recycling facility...
User Manual - Page 5

... steadily lit in blue and you hear "ready to pair". 4 Follow voice prompts to connect your phone to your headset. pair & connect first phone 1 Turn off any Bluetooth devices previously paired (linked) with your headset. 2 Turn on the Bluetooth feature on your phone. 3 Turn on your headset and put headset on your ear (see "turn on" on page 7 and...
User Manual - Page 6

... becomes steadily lit in blue and purple. When your headset successfully pairs with your headset. 2 Turn your headset off by closing boom. 3 Turn on the Bluetooth feature on your phone. 4 Turn on your headset by opening boom and put headset on your phone, you hear "ready to pair". 4 pair & connect pair & connect second phone (optional) 1 Turn off first phone and...
User Manual - Page 8

... phone will connect automatically. 6 pair & connect If your phone's Bluetooth feature is on the headset. For daily use, make sure your headset is turned on, and your phones and headset are successfully connected, you hear ringing on . Repeat for the second phone. test your connection 1 Place the headset over your ear. 2 On one phone, dial a number and...
User Manual - Page 20

restore to the Motorola H17" and the indicator light is steady blue. 18 tips & tricks enable/disable tips&tricks voice prompts With the headset turned on, press and hold both the Volume Up..."welcome to factory settings Caution: This action erases all pairing information stored in your headset to original factory settings, with the headset turned on " or "voice prompts off". To restore your...
User Manual - Page 21

... searching for the indicator light to become steadily lit in blue when your headset, you hear "ready to the Motorola H17" and see the indicator light steadily lit in blue. Make sure that any devices previously paired with my phone. If the indicator light is not steadily lit in blue when your phone is...
User Manual - Page 22

... and Volume Down buttons until you need to the Motorola H17" and the indicator light is turned on in blue. Then follow pair & connect instructions on page 3). Make sure your phone is on and the Bluetooth feature is steadily lit in your phone and headset again (see "pair & connect" on pages 3 6. If you hear "welcome to...
User Manual - Page 23

... IMPORTANT SafetyInformation INFORMATION ON SAFE AND EFFICIENT OPERATION. Approved Accessories Use of approved Motorola accessories, visit our Web site at: www.motorola.com Batteries & Chargers Your battery, charger, or mobile device may void your mobile device's warranty. For a list of accessories not approved by Motorola, including but not limited to exceed RF energy exposure...
User Manual - Page 24

...; Battery life may temporarily or permanently affect your volume control at a low setting and use as low a volume as possible. • Limit the amount of time may temporarily ...not store or use headsets or headphones at first and can exceed this range. Use & Safety for extended periods of time you use your battery-powered accessory (such as a Bluetooth® headset or other device...
User Manual - Page 25

... a call if you can 't hear people speaking near you can 't concentrate on the use your headset in certain areas. Always obey the laws and regulations on driving. Industry Canada Notice to ... volume to the device through your headset or headphones and have your hearing checked by your doctor. Also, using a mobile device or accessory may be found at www.motorola.com/ callsmart (in your ears,...
User Manual - Page 26

... television reception, which can radiate radio frequency energy and, if not installed and used in a particular installation. This equipment generates, uses and can be determined by turning the equipment off and on the product label...., and/or an FCC ID in a residential installation. Motorola has not approved any interference received, including interference that have received FCC approval.
User Manual - Page 27

... a circuit different from that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products ("Accessories") and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products ("Software") to be free from defects in the United States...
User Manual - Page 29

... to the consumer, whichever is longer. Abuse & misuse. Exclusions Normal wear and tear. or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of non-Motorola Products and Accessories. Defects or damage that leak are Repaired or Replaced. Length of Coverage The balance of the original warranty or...
User Manual - Page 30

...media that show evidence of purchase. 28 Software Products Covered Software. Applies only to or use with (a) serial numbers or date tags that have been removed, altered or obliterated; (b)... from the date of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage. Communication services. CD-ROM, or floppy disk...
User Manual - Page 31

... price of the software products will be corrected. What Will Motorola Do? We may use functionally equivalent reconditioned/ refurbished/pre-owned or new Products, Accessories... or parts. software that is " and without warranty. No data, software or applications added to your requirements or will work...
User Manual - Page 32

... if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your expense, to a Motorola Authorized Repair Center. How to ship the Products, Accessories or Software, at your address and telephone number. 30 You will receive instructions on... Software, please call the telephone number designated above for the product with which they are used.
User Manual - Page 33

IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE ... OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW. What Other Limitations Are There...
User Manual - Page 37

... the Stylized M Logo are registered in the US Patent & Trademark Office. All other product and service names are owned by their respective owners. © 2009 Motorola, Inc. Consumer Advocacy Office 600 N. The Bluetooth trademarks are the property of their proprietor and used by Motorola, Inc. under license. If you need to the above address...
User Manual - Page 38

Bluetooth QD ID: B015690 Manual Number: 68000202346-A 36 Laws in the United States and other media. Accordingly, any copyrighted software contained in the Motorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other countries preserve for Motorola...license to use that arises by law. Software Copyright Notice The Motorola products ...

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