Question posted by laurelhill52 on June 8th, 2016

Need Talk To Person!

told to follow options on screen. noine of them are why I am calling. unable to get to any person. have tried numerous customer service numbers! awful service

Current Answers

Answer #1: Posted by jason1118 on June 11th, 2016 5:47 AM
This answer was accepted by the poster of the original question.
jason1118

Member since:
May 14th, 2016

Points: 17,070
1,100
points
Hi,

My name is Jason and I would love to help. I know that sometimes automated customer service can be terrible from personal experience. What I have tried in the past was actually pressing 0 through all of the option or keep saying customer service on top of the automated human. It will say we cannot process your request or I didn't quite catch that and it will say one moment while we direct your call to someone that can help. I hope that I was of assistance to you. If I was please give me a thumbs up so I can receive credit for my work.


Thanks so much,



Jason
([email protected]) please feel free to email if further assistance is needed or to schedule a call with me. Also if I delivered the correct answer to you please rate me as appropriate so I may receive credit for my work.
Answer #2: Posted by BusterDoogen on June 8th, 2016 2:05 PM
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397
90
points
Dial *611 from your Metro phone.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

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