Maytag MAH5500BWW Support Question
Maytag MAH5500BWW Support Question
Find answers below for this question about Maytag MAH5500BWW - Neptune Series 27'' Front-Load Washer.Need a Maytag MAH5500BWW manual? We have 2 online manuals for this item!
Question posted by mariofoxs on November 29th, 2013
How To Put Maytag Neptune Front Load Washer In Service Mode
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Current Answers
Related Maytag MAH5500BWW Manual Pages
Use and Care Guide - Page 1
MAYTAG NEPTUNE® WASHER
MAH-1
USE & CARE
GUIDE
Part No. 2206687
TABLE OF CONTENTS
Safety Instructions 1-2 Operating Instructions 2-5 Water Use 5 Features 6-7 Care and Cleaning 8 Storing the Washer 9 Reverse the Door 9 Troubleshooting 10-11 Before You Call 12 Operating Sounds 13 Questions and Answers 14 Warranty 15 Guide de Utilisation et d'entretien 16 ...
Use and Care Guide - Page 2
...serial number and phone number) or call:
Maytag Services, LLC 1-800-688-9900 USA 1-800-688-2002 CANADA 1-800-688-2080 USA TTY (for warranty service. Hazards or unsafe practices which is helpful to... been previously cleaned in, washed in, soaked in the washer until all traces of a Maytag® Neptune® washer! Install and level washer on which you have used a cleaning solvent, or which...
Use and Care Guide - Page 6
... light is started after a pause, there will vary with each load.The Maytag® Neptune® clothes washer uses an adaptive fill valve to provide the appropriate amount of water for efficient cleaning performance and conservation of cycle signal volume. Step 7
START YOUR MAYTAG NEPTUNE® WASHER
• Close the door. • Add detergent and additives to...
Use and Care Guide - Page 7
...laundry products can be added with small or lightly soiled loads. DETERGENT COMPARTMENT
1.
OFTENER
BLEACH
FILL
AX M
S
M AX FILL
* Brand names are maximized.
• When using regular detergent formulated for best results. • When adding color-safe bleach with top-loading washers... area, contact your area.
6 FEATURES
DETERGENT
Your Maytag Neptune® washer is filling.
2.
Use and Care Guide - Page 11
... the clothes washer through the
dispenser when cold or warm wash temperatures are tight. • Make sure end of 120°F (49°C) hot water at the faucets for service. •.... • Load is closed. • This may be plugged. • When warm rinse is a normal function of Suds below. BEFORE YOU CALL
CHECK THESE POINTS IF YOUR MAYTAG® NEPTUNE® WASHER... CONT.
10...
Use and Care Guide - Page 12
...or 1-800-688-2002 Canada.
Door Locked Shut; CHECK THESE POINTS IF YOUR MAYTAG® NEPTUNE® WASHER... Won't Tumble
• Check fuse or reset circuit breaker. • Close...inlet hoses. • Disconnect hoses and clean screens. Freshening Your Washer
• See Cleaning the Interior, page 8. Is Noisy
• Clothes washer should be plugged. • Open and close the door, ...
Use and Care Guide - Page 14
... begin to accelerate to check the door lock and do a quick drain.
13 The Maytag Neptune® clothes washer uses a true adaptive fill and adds more evenly when an unbalanced load occurs.
Fabric softener is filling. Clicking/draining sounds when washer is added after achieving a higher spin speed.
Bleach is dispensed during the third rinse...
Use and Care Guide - Page 15
.... My whites are washed on my laundry? Maytag® recommends a hot water wash temperature of the cycle my load comes out wetter than normal.
A. Select the stain cycle option pad and heavy soil (see page 4) setting. Wrinkling is very important not to be dispensed in my Maytag® Neptune® washer? Be sure wrinkle free or...
Service Manual - Page 121
...service mode, continuous mode, or advertising mode will resume at that point.
Current User Interface selections
Power-loss
Diagnostic codes, the total number of a completed wash cycle.
Washer Controls Overview ©2001 Maytag... the LEDs on for the service technician. MAH5500B:
Information Saved:
Cause:
The beginning of the Neptune washers. MAH7500A: Continuously monitors and ...
Service Manual - Page 122
... identified failures as either a Help or a Diagnostic code. While in the service mode, the servicer can be run a cycle. press and hold both the back key and the favorites key for 3 seconds shall start the washer in unison.
Washer Controls Overview ©2001 Maytag Appliances Sales Company
2-10 Any settings or changes that the user has...
Service Manual - Page 123
... (16008373-05) Revised 02/01
Section 2. The off except for 3 seconds places the machine in the service mode. Washer Controls Overview ©2001 Maytag Appliances Sales Company
2-11 NOTE: Due to cancel this test will advance the program to the next portion of the wash cycle. (Refer to page 1-2)
...
Service Manual - Page 124
... to 800 RPM using 7/3 tumble pattern for 6
seconds. Speed Range Displayed a) 0-99 rpm 0-99 (actual)
4. When the washer is pressed again during the Service Mode, the speed will start a quick service cycle.
Lock the door. 5. QUICK SERVICE CYCLE Pressing the delicates key will be held indefinitely. The following Quick Spin test steps are as listed...
Service Manual - Page 125
...off after a key press. BOARD INPUT TEST While in service mode, pressing the rinse key places the washer into the service mode, then press the stain cycle key. Key Pressed: ...(Sends a pulse every 2 seconds)
HELP CODES When the washer performs differently from design, a Help code is paused.
Washer Controls Overview ©2001 Maytag Appliances Sales Company
2-13 PA = Passes
er circuit
FA...
Service Manual - Page 126
...The bottommost will be displayed while this key is held.
Washer Controls Overview ©2001 Maytag Appliances Sales Company
2-14 In some cases, when the washer shuts down arrow will be turned on the previous cycle, ...then the diagnostic code is pressed. If the code is in the service mode, pressing presoak key will go down arrow key is pushed, the newest code is no wrap.
Service Manual - Page 127
... seconds, the control will check the touch screen. Washer Controls Overview ©2001 Maytag Appliances Sales Company
2-15
If all areas are the last four codes assigned by the washer. If any of the Service Mode. center
The Service Mode screen lists four different touch panels; ACCESSING SERVICE MODE
LCD WASHER: Press and hold the back and help keys for...
Service Manual - Page 128
... console pad. If any key(s) is a visual test only. start service cycle
system check
cancel & exit service cycle
Press "start service cycle" or start/pause
button to initiate a particular cycle in the Service Mode.
16010486 (16008373-05) Revised 02/01
Section 2. Washer Controls Overview ©2001 Maytag Appliances Sales Company
2-16
If key(s) again are not sensed...
Service Manual - Page 141
... to actuate the door lock mechanism.
ELECTRICAL COMPONENTS & TESTING
ELECTRICAL TESTS
Door Lock Test
Warning - Accessing Service Mode) 2.
LCD Model 1. Electrical Components & Testing ©2001 Maytag Appliances Sales Company
4-1
Place the washer into Service Mode.
(See Section 2; Select Service Tests, then Quick Spin Tests to Section 2: Miscellaneous; Door Lock Philosophy.
Service Manual - Page 142
... unbalance switches. The following table lists the voltages for possible loose connections or open circuits by placing the washer into the Service Mode and performing a Board Output Test. (See Section 2; Electrical Components & Testing ©2001 Maytag Appliances Sales Company
4-2
The machince control board outputs can be verified by disconnecting the power supply and performing...
Service Manual - Page 144
...switch pin numbers in the ribbon harness. Accessing Service Mode;
Membrane Pad Checks On the MAH5500B washer you can perform the Membrane Pad Check with the control console. (See Section 2; LCD Washer
Membrane Pad Home Favorites Back Start/Pause Off Help...16)
16010486 (16008373-05) Revised 02/01
Section 4. Electrical Components & Testing ©2001 Maytag Appliances Sales Company
4-4
Service Manual - Page 146
... (16008373-05) Revised 02/01
Section 4. Electrical Components & Testing ©2001 Maytag Appliances Sales Company
4-6 This will immediately execute a test routine and the motor should... the washer.
2. Motor & Motor Control Test 1. touch the stain cycle membrane switch. Place the washer into Service Mode.
(See Section 2; Figure 4-6
5. LCD Washer: Select System Check; LED Washer: Access...
Maytag Knowledge Base Results
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How to remove odors from a front-load washer without a Clean Washer cycle.
... items from your laundry room is complete, leave the door slightly open after each cycle to allow the cycle to complete. This may be necessary if this is complete, wipe out the washer with the Clean Washer cycle (on Affresh washer cleaner, click Use warm or hot water in my front-load washer How do... -
Washer not draining, not spinning out water; wet loads - Front-load washer
... search below . Are excessive suds present? find them by entering your model number in very wet loads. Neptune® Was an Extra Low, Low or No Spin option selected? See also: Why HE High... use in certain cycles, such as a rug or large blanket? My front-load washer is not draining or spinning out loads. My loads are more than 96" (244 cm) above the floor? Make sure the... -
Dispensers are not working correctly - Front-load Neptune® washer with rear-mounted console
... of water through the dispenser; Manually remove the dispenser and clean any excess laundry additives. Is the dispenser drawer clogged? Do not fill past the Max-fill lines on the dispenser. follow the detergent manufacturer's directions. Front-load Neptune® washer with water and a soft cloth. Are the additives (detergent, fabric softener, liquid chlorine...
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