Question posted by w8us on September 8th, 2014

You Charged Credit Card But Won't Allow Me To Get In.

My mom paid my subscription and her credit card was charged, but I cannot get in to use your service. Please credit my mom's credit card for the amount you received. I don't trust you. Credit card is in mom's name: Lois von Chrustschoff. The last 4 digits Billy

Current Answers

Answer #1: Posted by TheWiz on September 8th, 2014 1:50 PM
This answer was accepted by the poster of the original question.
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
1,100
points
You will need to call customer service about this issue. Here is the number: 1-800-326-5161. Press 2, then 5, then 2 to get to a live person.

Similar Questions

Free Trial Subscription Prior To Paid Subscription
how do i get the free subsription trial after completing the member profile requested?
(Posted by brendaanair 11 years ago)
I'm Registered W/ Two Accts. 7672 Cance I Have Paid Subscription 7236 Coopdlite
i Don't Want Any Inquiries Other Than Coopdlite 7236 --cancel 7672.- And No Inquiries Out Of Count...
(Posted by davemoscey 11 years ago)
Match Will Not Accept Any Credit Cards Submitted For My Subscription
IHave set up profile with you but you have refused three of the credit cards I have tried to use to ...
(Posted by jacqueir 13 years ago)
Ask a New Question
Use the box below to post a new question about Match.com.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Match.com Reviews

View thousands of Match.com user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Match.com customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Match.com customer service rankings, employee comments and much more from our sister site.