Question posted by debmitchell5158 on May 11th, 2016
Removal Of Primary Photo And Cancellation Of Ongoing Fees
I have sent 2 emails via the site requesting confirmation the my primary photo be removed and any further ongoing fees are cancelled. To date I have not received a reply and cannot find a phone number to contact them on here in Australia. Overall I am very disappointed with this site and every attempt where I have highlighted the cancellation fee drop down arrow results in the send button disappearing. Very suspicious don't you think. So could you please let me know that these 2 items I have requested have been attended to. Thanking you.Deb Mitchell
Current Answers
Answer #1: Posted by Odin on May 11th, 2016 7:56 PM
Sorry for your problems. However, we're an independent help site not connected with Match, and have no access to your account. The page at http://bit.ly/1TGlri5 may be helpful. If you wish to communicate with Match.com corporate, see the contact information here: http://www.corporateofficeowl.com/match.com/Corporate%20Office. If there's no resolution you may wish to complain to the Texas Consumer Protection Division at 1412 Main St. #810, Dallas, TX 75202 (U.S. phone, 214-969-5310).
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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