Question posted by countryworldusa on August 4th, 2013
I Want Connection With Magicjack Customer Service My Phnone Are Not Working Pr
Current Answers
Answer #1: Posted by Odin on August 4th, 2013 4:20 PM
c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405
Your magicJack may not work properly, or at all [partial list]:
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet at a sufficiently high speed,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.
If however the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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Self-Service Support
... understand and acknowledge that serves your area is not equipped to receive your magicJack registered address, you will be able to use your magicJack" device to contact E911 services if your correct service address in order for E911 services to work. Once your broadband connection has been restored, you may not operate during the 30 day free... -
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... is registered. We recommend that you use 911 in case of Internet service does magicJack require? address during a power or internet outage. IS subject to add a new 911 Emergency Service Location Address IMPORTANT ENHANCED 911 DISCLOSURE FOR magicJack CUSTOMERS. NOTE: Our 911 Emergency Service is located. You should maintain an alternate means of dialing 911 and... -
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