Question posted by toglassc on September 25th, 2014
People Can't Hear Me On Magicjack And I Can't Dial Out On Phone
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Current Answers
Answer #1: Posted by waelsaidani1 on September 25th, 2014 3:53 AM
Follow the instructions below:
- First please make sure the phone is connected to WiFi
- Then, from the phone, please dial * # * # 8647 # * # * the dialer will be cleared.
- Wait about a minute, if the green arch does not appear please reboot the phone.
- The green arch should appear after the reboot
Please test out the functionality of the phone by testing out if the phone can make/receive phone calls send/receive SMS/MMS using wifi only. Then try to make/receive calls send/receive SMS/MMS over cellular.If after completing these steps your phone works on WiFi but does not work over cellular please follow the instructions below:
- Reboot the phone to make sure it is not still trying to provision the cellular info on the phone. If the issue persists proceed to the next step below.
- Make sure you are connected to WiFi and have a Green arch. Refer here for more: https://community.republicwireless.com/thread/27813
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