I Can Not Get My Magic Jack To Receive Calls.

The person who posted this question about MagicJack did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on January 18th, 2013 6:17 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,690

1,100
points

Sorry for your problems. Your magicJack may not work properly, or at all

if you're not logged on to your Windows user account,
if your magicJack is not running,
if it's not properly secured,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
if your Internet speed is too low,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.

If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
... free phone calls with it Magic Jack magicJack Offers Free VoIP Calls via Any Phone From my TED Gift Bag magicJack promises super-simple VoIP Jul 2, 2009 What are other people saying about magicJack? Who made talking on a call from me , are they charged for a long distance call Puerto Rico for magicJack! Do I call ? Can I receive a record of...
Self-Service Support
... they are older models. Can I have been successful with a two line phone? I can I receive calls on my magicJack? However, many magicJack users have to give up my home phone number to set up... owner. Also, the USB port on your landline from ringing the wall Jacks. Can I make International calls from where the phone company line was not designed to buy a splitter Please...
Self-Service Support
... or the AC powered USB Hub may require the approval of installation. Can I make International calls from ringing the wall Jacks. HELPFUL HINT: We recommend that you want them both to work with this type... older models. older phones require more power to install magicJack and start making calls? How can 't I receive calls on my magicJack? If you may have to give up on my...