Hello Im Trying To Make A Local Call An Im Being Asked To Purchase Minutes ?? I

have not had this phone a full year yet. I dont nor should I need minutes to purchase yet. Larry

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Answer #1: Posted by Odin on February 12th, 2013 1:32 PM

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Odin

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This is a disturbingly common complaint. magicJack promises free domestic calls, without limitation, and you're entitled to that benefit. If it's within 30 days, you can return the product using these instructions, but you'll have to bear the cost of return shipping. If magicJack is not fulfilling the terms of its promise, I urge you to complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. You may also want to dispute your payment with your credit/debit card provider.

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