Question posted by tenahill99 on January 9th, 2012

After Dialing A Number It Goes Right Back To Dial Tone

I try to call and when I dial the number the phone will go right back to a dial tone. I have tried with and without a 1 in front of the number I have tried with and without the area code nothing works. I can not call my doctor, what is up with this?

Current Answers

Answer #1: Posted by Odin on January 9th, 2012 10:05 AM
Odin

Member since:
April 10th, 2010

Points: 41,236,680
70
points
Your magicJack may not work properly, or at all
  • if you're not logged on to your Windows user account,
  • if it's not running,
  • if it's not secured in the USB port,
  • if the phone cord is not secured or is broken,
  • if you're not connected to the Internet,
  •  if without a powered USB hub several phones are used to generate power from a USB port,  
  • or if your magicJack device is defective.

If the device is not defective, simple actions may resolve the problem, as outlined here. Or you may try these instructions. If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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