I Have Connected My Magicjack And I Cannot Get Access To My Phone Line Or Intern

I have connected my magicjack and I cannot get access to my phone line or internet.

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Answer #1: Posted by Odin on January 23rd, 2014 8:03 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

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Perhaps you did not set up magicJack correctly. Here's the correct procedure:

Hook up the device to your computer via its USB port. With a MAC, double-click the magicJack Plus icon that appears. Click "Click Here To Register" or "Click Here for Free Trial." Follow the on-screen prompts. You may wish to consult the independent review at http://the-gadgeteer.com/2011/07/22/magicjack-plus-review/ for more details and pictures.

In general, your magicJack may not work properly, or at all [partial list]:

if your magicJack is not running,
if it's not properly secured,
if the phone cord is not secured or is broken,
if you're not connected to the Internet at a sufficiently high speed,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.

If however the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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