Question posted by JLCAREY02 on January 12th, 2013
Can You Tell Me Why My New Number Does Not Ring It Goes Straight To Voicemail
Current Answers
Answer #1: Posted by Odin on January 13th, 2013 9:10 AM
- if you're not logged on to your Windows user account,
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if your Internet speed is too low,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.
If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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Self-Service Support
... receive your new telephone number. my current land line telephone number to own a magicJack? Frequently Asked Questions NO. You do I transfer or "port" Can I have to give up my home phone number to try magicJack? Does the person I am calling also need an existing landline number. Do I request that my new number be listed... -
Self-Service Support
..., and change your password, scroll down to change my magicjack area code number if I request that my new number be able to change your local area code once it becomes available. Want to your magicJack number Once you select a number, please select any other number. Will magicJack work with a two line phone? For area codes currently... -
Self-Service Support
... logs? Are 411 Directory Assistance calls free? 911 and 411 Services YES! 411 Directory Assistance calls are free with magicJack! Can I request that my new number be “unlisted”? Aug 17, 2010 How do I dial International Calls?
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