Question posted by josiernie on April 4th, 2013

I Can't Send Fax

I tried to send fax and the line tone seems it stop in few seconds. The same when it receiving no complete transmittal the tone stop in few seconds.

Current Answers

Answer #1: Posted by Odin on April 4th, 2013 5:23 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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Sorry for your problems.

If your magicJack is connected to your computer, make sure that "Normal (Hi-Speed)" is selected. Your fax machine will not work properly if you have selected "Air Card (3G)."

If that does not fix the issue, try these instructions. You can also reset the device, as explained here.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

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  • Self-Service Support
    Frequently Asked Questions How many magicJacks can I send and receive faxes using magicJack? Can I use with one Broadband connection? Can I request that my new number be “unlisted”? Can I request a specific area code for my new magicJack line?
  • Self-Service Support
    Technical Issues The restart issue is not working? Please try to be on my computer? What if my Caller ID ... their computer, can I move my magicJack between different computers? Can I try using a powered USB hub to increase the power generated to make and receive calls? What happens during a power outage? Why does magicJack restart when I send and receive faxes using magicJack?
  • Self-Service Support
    ... offer a reseller program? How do not currently offer an affiliate, Web link or related partner program. What area codes are available for my new magicJack line? It is possible that we may introduce a program in the future. Can I send and receive faxes using magicJack? NO.

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