My Phone Not Working Right

my phone not working

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Answer #1: Posted by Odin on May 30th, 2014 3:21 PM

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Odin

Member since:
April 10th, 2010

Points: 41,236,680

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I'm afraid that Ruddi's suggestion will not prove productive. The phone number of 561-594-9925 is for billing matters only, and seeking either that phone help or chat help will unfortunately (mosat likely) be a waste of your time.

Your magicJack may not work properly, or at all [partial list]:

if your magicJack is not running,
if it's not properly secured,
if the phone cord is not secured or is broken,
if you're not connected to the Internet at a sufficiently high speed,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.

If however the device is defective, you may be able to return it. If you bought it from magicJack, the instructions are at http://my.magicjack.com/returns.html.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by TechSupport101 on May 30th, 2014 2:14 PM

TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305

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Hi. Contact Custome Service via a Live Chat www.magicjack.com/techchat/ or by phone: 561-594-9925

www.satechhelp.co.za

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