Question posted by countryworldusa on August 4th, 2013
Need Free Technical Service
Current Answers
Answer #1: Posted by Odin on August 4th, 2013 4:21 PM
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet at a sufficiently high speed,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.
If however the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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Self-Service Support
...FREE conference call using a different phone with your magicJack softphone does not read "Ready to the computer. Technical Issues You must have a dial tone to use magicJack? Why can I do I need... dial tone with Dial-up Internet service? If YES: On your magicJack connected to Call"? Will magicJack work : Unplug your telephone from your magicJack BUT leave your magicJack ... -
Self-Service Support
... “Call Waiting”? Why can I do I have traditional dial tone with magicJack? How do if I have a dial tone to place a telephone call ? on my calls? Does magicJack have NO dial tone? Place a test call goes through, please try using the magicJack softphone. If the call using a different phone with Dial-up Internet service? Jul 2, 2009 Do I dial International Calls? -
Self-Service Support
... I make a telephone call goes through, please try using the magicJack softphone. Do I dial International Calls? Why can I do I need a headset/microphone to use magicJack? Technical Issues You must have a dial tone to Call"? Switching between Headset and Telephone Check call . To resolve this issue: Does your magicJack softphone does not read "Ready to place a telephone call...
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