My Magic Jack Stopped Working Only After 2 Weeks?

the blue light do not come on any more, is this defective? (216)640-7831 MY TELEPHONE AND CAN YOU SEND A REPLACEMENT?

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Answer #1: Posted by Odin on January 16th, 2012 9:52 AM

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Odin

Member since:
April 10th, 2010

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We're an independent help site, not magicJack. Neither we nor magicJack will send you a replacement; sorry.

Your magicJack may not work properly, or at all

if you're not logged on to your Windows user account,
if it's not running,
if it's not secured in the USB port,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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