Magic Jack Broke. I Purchased A New One.

Can I just plug in the new one and it will have the same account?

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 30th, 2011 8:39 AM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

1,100
points

You will need to talk to a rep via chat and they can assist you.

http://www.magicjack.com/techchat/

We will send you a replacement magicJack for only $20 as long as you have an active account.

All you have to do is plug your replacement in and follow the promtps. Your license and phone number will transfer.

Before returning equipment you must obtain a valid RMA number from our Customer Care department.

Please be ready to provide at least TWO of the following:

Order Email Address
Order Number
Tracking Number
Credit Card Number (Same as original purchase)

VISIT: http://my.magicjack.com/returns.html to complete the return process.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
...Crunch Gear MagicJack makes VoIP simple and affordable Telephony Online magicJack: Yet Another Way to make free phone calls with it Magic Jack magicJack Offers Free VoIP Calls via Any Phone From my TED Gift Bag magicJack promises super-simple VoIP Jul 2, 2009 What... the magicJack Smartphone and Pocket PC Magazine CNET - enjoy cheap VoIP calls with magicJack magicJack To Be The New Skype?
Self-Service Support
... affordable Telephony Online magicJack: Yet Another Way to make free phone calls with it Magic Jack magicJack Offers Free VoIP Calls via Any Phone From my TED Gift Bag magicJack promises ...Cable Phone services look out for magicJack! enjoy cheap VoIP calls with magicJack magicJack To Be The New Skype? Will magicJack work with a two line phone? Use a regular phone to a cell phone...
Self-Service Support
... calls my magicJack line, will work with a two line phone? Just think of telephones work with wireless Internet (WI-FI)? If you have a cordlesss phone system... in your home or office, simply plug in directory assistance? Will magicJack work as your additional handsets will my ... the base station and your new phone jack, it's really that simple.