My Magic Jack Broke How Do I Keep My Number,and Credit When I Purchase One?

my magic jack broke how do i keep my number,and credit when i purchase a new one?

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Answer #1: Posted by DreadPirateRoberts on April 29th, 2011 1:32 PM

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DreadPirateRoberts

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You will need to talk to a rep via chat and they can assist you.

http://www.magicjack.com/techchat/

We will send you a replacement magicJack for only $20 as long as you have an active account.

All you have to do is plug your replacement in and follow the promtps. Your license and phone number will transfer.

Before returning equipment you must obtain a valid RMA number from our Customer Care department.

Please be ready to provide at least TWO of the following:

Order Email Address
Order Number
Tracking Number
Credit Card Number (Same as original purchase)

VISIT: http://my.magicjack.com/returns.html to complete the return process.

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