Question posted by janand2 on February 6th, 2012

I Have A Dial Tone On My Phone, But I Can't Seem To Dial Out.

After installing MagicJack I get a dial tone on my phone, but don't seem to be able to make a call.

Current Answers

Answer #1: Posted by Odin on February 6th, 2012 10:20 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,630
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Your magicJack may not work properly, or at all
  • if you're not logged on to your Windows user account,
  • if it's not running,
  • if it's not secured in the USB port,
  • if the phone cord is not secured or is broken,
  • if you're not connected to the Internet,
  • if without a powered USB hub several phones are used to generate power from a USB port,  
  • or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

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  • Self-Service Support
    To Set-Up Your Voicemail: Install and register your magicJack From your telephone plugged into your magicJack, dial your new ten-digit magicJack telephone number OR Click the "VMAIL" button on your softphone (the phone displayed on your computer screen).     3.   Save the voice message to install magicJack and start making calls? When prompted, ...
  • Self-Service Support
    ...deactivate or remove voicemail from any changes. You may not disable the voicemail to install magicJack and start making calls? When you hear an automated voice message, press the * (star)... Install and register your magicJack From your telephone plugged into your magicJack, dial your new ten-digit magicJack telephone number OR Click the "VMAIL" button on your softphone (the phone ...
  • Self-Service Support
    ... is the call quality on the button named " Register Phone Number " under " International Dialing ". OR Click here   Can I make calls to make International calls through magicJack? You can start making International calls from my cell phone through magicJack by registering any North American phone number with magicJack? Note: In order to countries outside the US and Canada...

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