Callers Can Not Hear The Phone Ringing

My callers are telling me that they can not hear the phone ringing when calling my phone.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on February 13th, 2012 3:52 PM

Odin

Member since:
April 10th, 2010

Points: 41,236,690

90
points

Your magicJack may not work properly, or at all

if you're not logged on to your Windows user account,
if it's not running,
if it's not secured in the USB port,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
... parties with magicJack? Does magicJack receive incoming calls as a contact. Do I have Caller ID with Caller ID will see your telephone number when you . Inbound Calls: magicJack will NOT see on their Caller ID on a call ? Does magicJack support three-way calling? They will display the Caller ID of the person calling you call them. Does magicJack have saved your...
Self-Service Support
...; Jul 2, 2009 Does magicJack have Caller ID with magicJack? The person calling you are calling does NOT need to install magicJack and start making calls? Can I give my children their own incoming and outgoing lines? I can 't I have traditional “Call Waiting”? How is the call quality on my call , but my phone doesn't ring. How long does it come...
Self-Service Support
... delete or erase that specific call If you want to delete or erase ALL calls: Remove All Calls ” to countries outside the US and Canada on magicJack? I can 't I review or access my call records or call , but my phone doesn't ring. Why can see on their Caller ID on a call log: On the right-hand side of...