I Have Bought A 5 Years Plan Last Year, Message Is Asking For A Payment ?

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Answer #1: Posted by Odin on January 1st, 2013 1:15 PM

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Odin

Member since:
April 10th, 2010

Points: 41,236,630

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Before proceeding further you might want to make sure that your renewal payment went through. As long as you're continuing to receive service, there's nothing you can do to stop the nags, misguided thought they may be. You are of course entitled to service after your paid renewal. If not...

magicJack's customer support for the most part is magically lacking, but you may reach magicJack by writing:

c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can try phoning them, at 281-404-1551 or 561-594-2140. You can also dispute any payments with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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