How To Return Magic Jack

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Answer #1: Posted by Odin on October 26th, 2011 8:35 AM

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Odin

Member since:
April 10th, 2010

Points: 41,236,630

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If you bought your magicJack at a retailer, return the device to the retailer with your original packaging and receipt.

Otherwise:

You must return your magicJack(s) within 30 days with the RMA email or RMA Bar Code enclosed
Before returning equipment you must obtain a valid RMA number by visiting: http://my.magicjack.com/returns.html
All returned equipment must be in the original packaging with the UPC or bar code intact.
All components must be included.

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