Question posted by sallyvivian on January 16th, 2013
Return Magic Jack Plus Rec Refund All Monies Paid Retain Old Phone Number
Magic Jack lPlus needs to be reurned does not work. need refund of all monies paid for insurance, service for 2 years.
Current Answers
Answer #1: Posted by Odin on January 17th, 2013 5:28 PM
magicJack does not sell insurance and will not honor a return after 30 days. Sorry.
Otherwise...
If you bought it at a retailer, return the device to the retailer with your original packaging and receipt. Otherwise, you must return it within 30 days with the RMA email or RMA Bar Code enclosed.
- Before returning equipment you must obtain a valid RMA number by visiting: http://my.magicjack.com/returns.html The procedure outlined there will get you the address to which to return your device.
- All returned equipment must be in the original packaging with the UPC or bar code intact.
- All components must be included.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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