Just Received My Magic Jack. I Live In Hawaii,area Code Is 808.

Just received my Magic Jack. I live in Hawaii. It will not let me have a 808 number. I will need to return this product. what are the procedures. thanks much, Tim

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Answer #1: Posted by Odin on October 5th, 2011 4:06 PM

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Odin

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If you wish to cancel service within 30 days of your purchase from magicjack.com (which is the date on which you ordered the magicJack), magicJack will refund your money if you meet the terms below.

(If you bought your magicJack at a retailer, return the device to the retailer with your original packaging and receipt.)

Terms of magicJack guarantee:

You must return your magicJack(s) within 30 days with the RMA email or RMA Bar Code enclosed
Before returning equipment you must obtain a valid RMA number from our Customer Care department by visiting: http://my.magicjack.com/returns.html
All returned equipment must be in the original packaging with the UPC or bar code intact.
All components must be included.

Your method of payment will be credited within two weeks from date of return. The credit may not show up on your physical printed statement from your bank for up to two billing cycles.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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