Question posted by tgourgas on May 14th, 2013

Rec.d Notice Acct Was Due & U Would Charge Cc. Now Not Working. What 2 Do?

How do I reach someone to keep my phone on?  Email said u would charge my credit card but in the mean time, the phone won't work.

Current Answers

Answer #1: Posted by Odin on May 14th, 2013 8:03 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,680
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Your question is not clear. If you've already authorized the charge and the company says it's charging you, there should not be an issue regarding keeping the phone working. magicJack's customer support is for the most part magically lacking. You can try phoning them, at 561-594-9925. You may also reach magicJack by writing: 
    c/o Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

You can dispute any payment with your bank or complain to the Florida Attorney General at 850-414-3990, and the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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