How Does Any One Actually Contact Magic Jack?

My password is not being accepted and there for cannot renew my annual subscription. To date, I have wasted hrs trying to contact Magic jack. I am now without service. Michael.

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Answer #1: Posted by Odin on June 27th, 2012 3:39 PM

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Odin

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Sorry you're having problems. As you've discovered, magicJack does not offer more than the most feeble customer support.

You can try phoning them, at 561-594-9925, and you may reach magicJack by writing:

    c/o Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. If it's within 30 days, you can return the product using these instructions.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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