Question posted by opheliab2003 on January 29th, 2012

Activation Code

i was not able to enter my activation code because i entered an incorrect email address and i didn't receive one. right now i can call out but i'm not receiving calls.do i need that activation code? is that the cause of my problem?

Current Answers

Answer #1: Posted by Odin on January 30th, 2012 9:04 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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To correct your email address, go to my.magicjack.com to log in to your magicJack account, and then click the My Account tab.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by markempee on January 31st, 2012 12:50 AM
markempee

Member since:
October 28th, 2011

Points: 163,290
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That would be the possible problem, you have to ented the correct activation code for your account to work. It is important to provide the code, you can create another account and enter the correct activation code.

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    ...my email address, do I need to add a new 911 Emergency Service Location Address How do I lose my magicJack password and/or email address? Choose "Add a number to the current account" OR Enter a new email address (different from the email address used on -screen registration prompts. Changing/adding email address for your Email address in  BOTH fields 3. If I change the email address of...
  • Self-Service Support
    ... able to press the voicemail button to select the email account you would like to use for your account If I need to notify magicJack? What if I make International calls from my cell phone through magicJack? Accessing Voicemail Can I lose my magicJack password and/or email address? You will appear. Dec 7, 2009 Changing email address for voicemail Changing/adding email address...

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