Question posted by martatel111 on September 9th, 2012

Wrong Email Address Entered While Setting Up Account

during setup i entered the wrong email address ...i also purchased additional minutes during set up. all my attempts to get my activation code are sent to the wrong person. i cant access change e-mail feature as my password wasn't setup yet. Once you stop laughing can you please help me how do i correct things?

Current Answers

Answer #1: Posted by Odin on September 9th, 2012 4:59 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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Reset as follows. Unplug your magicJack, and run mjRemover.exe and then the Microsoft Fixit Center app. Then reboot and re-plug. (You can download the remover program from http://upgrades.talk4free.com/tools/mjRemover.exe.)


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

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  • Self-Service Support
    ... e-mail when your magicJack. Why doesn't my additional year of service show in advance of your renewal date to order additional years of your renewal is my annual renewal fee due? To renew or add additional year or years of service at anytime: Click the bottom left corner of your account using the email address and password you...
  • Self-Service Support
    ... of paid service? Or Click here  and log into your account using the e-mail address and password you used when you registered your magicJack softphone, where it reads "Click Here To Order or my.magicJack" to purchase additional years. How much will my next year of $19.95 USD per year. When is my annual...
  • Self-Service Support
    ... voice mail After your order is shipped. When will receive an order confirmation email. If you . PLEASE ACT NOW. before noon the next day and we will make the changes you request before the order is complete you want to make any changes to your order , please reply to your account If I change the email address...

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