Question posted by jmbabe72 on May 18th, 2012
I Have Majic Jack One Year Never Works And Now It Was Renewed Not Satisfied
how do I get refund for renewal not happy did not work for one year Jane Maggio
Current Answers
Answer #1: Posted by Odin on May 18th, 2012 8:14 AM
Sorry you're having problems. Unfortunately, magicJack will not process a refund after a year.
Your magicJack may not work properly, or at all
- if you're not logged on to your Windows user account,
- if it's not running,
- if it's not secured in the USB port,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions.
As it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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