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Answer #1: Posted by Odin on October 28th, 2011 7:27 AM

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Odin

Member since:
April 10th, 2010

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If you bought your magicJack at a retailer, return the device to the retailer with your original packaging and receipt.

Otherwise: You must return your magicJack(s) within 30 days with the RMA email or RMA Bar Code enclosed

Before returning equipment you must obtain a valid RMA number by visiting: http://my.magicjack.com/returns.html
All returned equipment must be in the original packaging with the UPC or bar code intact.
All components must be included.

Your method of payment will be credited within two weeks from date of return. The credit may not show up on your physical printed statement from your bank for up to two billing cycles.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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