Hi, I Am A Very Good Customer Of Both Macys And Macys.com I Placed An Order Tod

Hi, I am a very good customer of both Macys and Macys.comI placed an order today and the sales representative said that she will call me back as my credit card which was an international mcard was not going threw. Before making the order I asked her if macys.co take international credit cards and she said yes.  I am still waiting for her to call me back.  The order that I gave her must be in today inorder to get the 20% off...but she has still not called me back...terrible service especiall for such a good customer.  Please e mail me and tell me what is happening as I am expecting the 20%. Thank you and Happy holidays!Robin Blank