Lexmark X642E Support Question
Lexmark X642E Support Question
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Question posted by raternest on October 27th, 2014
Lexmark X642e Code 298.02 Scanner Missing Cable Unplugged What Do I Do?
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Related Lexmark X642E Manual Pages
User's Guide - Page 7
... 123
Chapter 10: Understanding the MFP 124
Determining the status of supplies 125 Conserving supplies 126 Ordering supplies 126 Recycling Lexmark products 131 Cleaning the scanner glass (flatbed) and backing material 132 Scanner registration 132 Moving the MFP 134
Chapter 11: Administrative support 135
Adjusting control panel brightness 135 Restoring factory default settings...
User's Guide - Page 9
For more information about the MFP
Identifying the MFP
Use the following table to determine the features and options of your Lexmark™ X642e MFP (multifunction printer).Use the following table to lift it safely.
1 4 7
2 5 8
3 6 9
0 #
9 1 Learning about installing input options, see Installing and removing options or the instructions that came with ...
User's Guide - Page 11
... to your PC, an e-mail address, or an FTP destination. • Scan documents and send them to another printer (PDF by way of the scanner
The Lexmark X642e provides copy, fax, and scan-to multiple fax destinations at the label located under the top front cover.
You can: • Make quick copies, or...
Menus and Messages - Page 108
... tray.
3 Touch Continue. Page
Page level recovery is removed from the scanner
The scanner detects an original document at the automatic document feeder (ADF) feed sensor while it is idle. Job recovery completes.
290.02 Scanner jam, remove jammed originals from the scanner
The scanner fails to feed a sheet far enough into the ADF so that...
Menus and Messages - Page 109
... from the scanner
291.00 Scanner jam, remove jammed originals from the scanner
291.01 Scanner jam, remove all originals from the scanner
291.01 Scanner jam, remove jammed originals from the scanner
291.02 Scanner jam, remove all originals from the scanner
291.02 Scanner jam, remove jammed originals from the scanner
292 Scanner jam, remove all originals from the scanner
292 Scanner jam, remove...
Menus and Messages - Page 110
..., remove jammed originals from the scanner 294.01 Scanner jam, remove all originals from the scanner 294.01 Scanner jam, remove jammed originals from the scanner 294.02 Scanner jam, remove all originals from the scanner 294.02 Scanner jam, remove jammed originals from the scanner 294.03 Scanner jam, remove all originals from the scanner 294.03 Scanner jam, remove jammed originals from...
Menus and Messages - Page 111
... MFP on
Cable Unplugged
that the front side scanner cable is disabled.
A user enters a shortcut for 3 seconds, and then the previous screen appears. The MFP detects after powering on .
1 Turn the MFP off by system administrator
Information
The message appears for the function. Functions disabled transitional messages
Occurrence
A function is
unplugged.
298.02 Scanner Missing...
Menus and Messages - Page 116
... originals from the scanner 109
291.01 Scanner jam, remove all originals from the scanner 109
291.01 Scanner jam, remove jammed originals from the scanner 109
291.02 Scanner jam, remove all originals from the scanner 109
291.02 Scanner jam, remove jammed originals from the scanner 109
292 Scanner jam, remove all originals from the scanner 109
292 Scanner jam, remove jammed...
Menus and Messages - Page 117
... Too Long 101 Scanner ADF Cover Open 101 Scanner Jam Access Cover Open 101 Scanner registration successfully completed 101 Unsupported USB device, please remove 101 Unsupported USB hub, please remove 101 cancel jobs Deleting selected job(s) 95 Job cannot be deleted 95 No jobs selected 95 Copy button Insufficient resources. Cable Unplugged 111 298.02 Scanner Missing - Try again when...
Menus and Messages - Page 118
...Menus 91 Flushing Buffer 91 Formatting Flash 91 Hex Trace 91 Invalid Engine Code 91 Invalid Network Code 91 Invalid Scanner Code 91 Maintenance 92 Network 92 Network [x] 92 Network [x], [y] 92 Parallel...Code 93 Ready 93 Resetting the Printer 93 Restoring Factory Defaults 93 Serial [x] 92 Standard Bin Full Bin [x] Full [bin name] Full 93 Toner Low 93 Tray [x] Empty 93 Tray [x] Low 93 Tray [x] Missing...
Service Manual - Page 4
...code service check 2-107 293 Error code service check 2-108 294.00 Error code service check 2-109 294.01 Error code service check 2-110 294.02 Error code service check 2-112 294.03 Error code service check 2-113 298.01 Error code service check-models X644e/X646e 2-115 298.02 Error code... service check-flatbed 2-124 Cover closed switch/cable service check-printer 2-125 Dead machine service ...
Service Manual - Page 21
...Lexmark™ X642e, X644e, and X646e are available in the following models:
Model name Lexmark X644e Lexmark X642e Lexmark X642e Lexmark X644e Lexmark X646e Lexmark X646e Lexmark X644e Lexmark X642e Lexmark X642e Lexmark X644e Lexmark X646e Lexmark...to verify the repair. General information 1-1 Use the service error codes, user status messages, user error messages, service checks, and ...
Service Manual - Page 24
... Fax Modem (in models with final resolution 300 x 300 dpi 8.5 in. 7002-xxx
Specifications
General
MFP specifications
Scanner Scanner type Scanner technology Light sources
Max optical resolution
Scan area (flatbed) Scanner ADF ADF type
Lexmark X642e
Lexmark X644e/X646e
Color flatbed scanner with ADF
Charge coupled device (CCD)
Two Cold Cathode Fluorescent Lamp (CCFL) and one CCD module per...
Service Manual - Page 131
... securely.
See "Cleaning the scanner glass, cushions, and strips" on page 2-115. Scanner Missing-Front One of the cables on the rear of the Side Cable Unplugged scanner is found , go to "298.01 Error code service check-
Verify that the exit sensor is dirty. Check the cables on the rear of the scanner to "294.02 Error code service check" on page...
Service Manual - Page 132
...
User attendance messages-paper jams and paper handling errors (2xx.xx)
Code
Sub code
Description
Possible causes
298 .02
Scanner Missing-Rear One of the cables on the rear of the scanner to "298.02 Error code service check" on the rear of the Side Cable Unplugged scanner is found with the cables, go to make sure they are plugged in and fastened securely.
Action...
Service Manual - Page 146
... assembly.
7002-xxx
293 Error code service check
Paper missing jam.
If the error still occurs, go to step 3. If the sensor does not operate properly, go to perform scanner registration. If the voltages are ... on . FRU 1 ADF
2 Paper present sensor
3 Paper present cable Motor driver card
Action
Check the ADF for correct operation by inserting a sheet of media through the ADF.
Service Manual - Page 153
...; Motor driver card.
842.xx Error code service check
Service Scanner-scanner communications failure. FRU 1 MDC cable
Action
Check the cable for correct installation of the flatbed scanner assembly and to the ADF CCD assembly. See "Flatbed interconnect card
removal" on page 4-4.
298.02 Error code service check
Scanner missing-rear side cable unplugged. If the cables are good and are properly...
Service Manual - Page 157
... dc.
run half speed when the printer is in the fan. Cartridge fan service check
Error code 927.02 indicates a problem with the fan running full and approximately 7.0 V dc when running half speed... is printing. FRU
Action
1 Main fan
Check the main fan to J4, check the cable and the cable connector for any sign of blockage, remove the blockage.
3 Main fan blades turn Measure the...
Service Manual - Page 159
...ID and barcode. Lexmark X642e (003, 004, 005, 006)
M010 6030
Lexmark X644e/X646e (001, 002, 011, 012, 101, 102, 111, 112) M010 6000
40X3310 40X2722
This error code indicates a mismatch ...procedure is not followed, the printer will be used in the table below:
Model
Board bar code Corresponds to step 6.
See "Interface card assembly removal" on page 4-131.
Replace the required...
Service Manual - Page 515
... error check 2-98 290.02 error code 2-100 290.10 error code 2-102 291.00 error code 2-104 291.01 error code 2-105 291.02 error code 2-106 292.00 error code 2-107 293 error code 2-108 294.00 error code 2-109 294.01 error code 2-110 294.02 error code 2-112 294.03 error code 2-113 298.01 error code 2-115 298.02 error code 2-115 842.xx...
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