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Lexmark Pinnacle Pro901 Support Question

Lexmark Pinnacle Pro901 Support Question

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Question posted by dianahubbert on October 18th, 2014

Paper Hang Up In Duplex Unit.

I have a Lexmark Pinnacle 901 and it will not print as the paper stops in the duplex unit and ruins the paper. How do you stop this? The printer does a fine job printing color and black and white if it did not hang up in the duplex unit. What can I do to make the printer work? I need the printer to work all the time not eat and ruin paper.

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Related Lexmark Pinnacle Pro901 Manual Pages

Fax Guide - Page 18

.... Sending faxes using the printer control panel 1 From the printer control panel, select Fax or . 2 Enter a fax number, or import a contact from the lists available. 3 To set a color or black-and-white fax: • For touch-screen models, touch More options, and then select a color option. • For arrow button models, press the Color/Black button. 4 Press to...
User's Guide - Page 3

... sides of the paper (duplexing)...52 Managing print jobs...54 Copying 58 Tips for copying...58 Making copies...58 Copying photos...59 Copying an ID card...59 Copying a two-sided document...59 Enlarging or reducing images...60 Adjusting copy quality...60 Making a copy lighter or darker...60 Collating copies using the printer control panel...61...
User's Guide - Page 6

... from the printer before inspecting it. Do not set up this area for the use of the printer, unplug the... before proceeding. CAUTION-POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as furniture and walls. SAVE THESE...components. The safety features of the paper path. The manufacturer is not responsible for clearing a paper jam. CAUTION-POTENTIAL INJURY: Do not...
User's Guide - Page 12

Note: The carrier moves to the printhead access area when no printhead is installed in the printer. About your printer 12 Use the 8 Duplex unit 9 Printhead access To • Print on both sides of a sheet of paper. • Remove paper jams. Install the printhead.
User's Guide - Page 52

... use the settings defined in Mac OS X v10.3. From the 2-Sided Printing section, select Off from the drop-down menu. and A4-size paper. Portrait Landscape 2 1 1 2 Printing 52 Printing on both sides of the paper (duplexing) Printing on both sides of the paper (duplexing) automatically The automatic duplex unit, available only on both sides of the page (left edge for portrait...
User's Guide - Page 57

... choose the document name, and then click Resume. • If you want to resume all print jobs in the queue, then click Resume Printer or Start Jobs. Canceling print jobs To cancel a print job from the computer, do the following: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box...
User's Guide - Page 58

.... 5 Touch Color or Black/White to set a color or black-and-white copy. 6 Press . Tips for multiple-page documents. Making copies 1 Load paper. 2 Load an original document faceup into the ADF. Note: The ADF is available only on the scanner glass. Note: From the home screen, you can press to print one copy of copies you purchased a printer without...
User's Guide - Page 62

... cannot make duplex copies using other paper sizes, then see the instructions for making a duplex copy manually. You may choose to make duplex copies on envelopes, card stock, or photo paper. 1 Load paper. 2 Load an original document faceup into the ADF or facedown on a sheet. Copying 62 Making a duplex copy Making a duplex copy automatically The automatic duplex unit, available only...
User's Guide - Page 70

... Computer 2 Select a local or network computer to open it ? Scanning 70 The printer downloads this application list from your computer when scanning for the first time. What is... install new applications on your computer, then update the application list in the printer. Canceling scan jobs Press on the printer control panel, or click Cancel on the selected computer, touch REFRESH, and ...
User's Guide - Page 141

... troubleshooting • "Paper jam in the printer" on page 142 • "Paper jam in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating. The Device Manager opens. 4 Click the plus sign (+) beside Universal Serial Bus controllers. You may have jobs stuck in the duplex unit" on page...
User's Guide - Page 142

..." on . Avoid unnecessarily touching these parts while clearing jams. 1 Press to turn the printer back on page 144 Paper jam in the duplex unit Note: The parts inside the printer are sensitive. To avoid injury, use caution when accessing this area for jammed paper. 3 Firmly grasp the paper, and then gently pull it . 4 Press to tear the...
User's Guide - Page 143

... the ADF (selected models only) Note: The parts inside the printer are sensitive. 2 Firmly grasp the paper, and then gently pull it . 3 Reinsert the duplex unit. 4 Touch DONE or press , depending on your printer model. 5 From your computer, resume the print job. Avoid unnecessarily touching these parts while clearing jams. Troubleshooting 143 Note: Be careful not to...
User's Guide - Page 193

... computer 148 copy job canceling 63 copy quality, adjusting 60 copy troubleshooting scanner unit does not close ...two-sided document 59 customizing printer solutions 130 custom-size paper printing on 42 D default printer, setting 54 defaults resetting... 80 duplex copying, automatic 62 copying, manual 62 extending drying time 52 faxing 99 printing, automatic 52 printing, manual 53 duplex unit location ...
User's Guide - Page 195

... tray location 10 paper jam in the ADF 143 paper jam in the duplex unit 142 paper jam in the printer 142 paper or specialty media misfeeds 144 paper tray loading envelopes or photo cards 30 paper tray (Tray 1) location 10 paper tray (Tray 2) location 11 partial document or photo scans 147 parts diagram 10 password 118 pausing print job 56 PDF...
User's Guide - Page 198

cannot run fax software 153 cannot send faxes 150 error messages, printer control panel 153 troubleshooting, jams and misfeeds paper jam in the ADF 143 paper jam in the duplex unit 142 paper jam in the printer 142 paper or specialty media 144 troubleshooting, memory card cannot print from a flash drive 156 checklist 155 nothing happens when memory card is...
Quick Reference - Page 5

..., and prints on the scanner glass. Load paper. Operate the printer. To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. 5 Scan thick books, reports, and other multiple-page documents easily with one-touch, computer-free black or color copying. Simplify printer tasks that...
Quick Reference - Page 6

.... 7 Power supply with port Connect the printer to a power source. 8 Duplex unitPrint on both sides of a sheet of the printer control panel: Note: The icons are displayed...printer control panel The following diagrams explain the sections of paper. • Remove paper jams. Use the 9 Printhead access To Install the printhead. Note: When the printer is turned off in your printer...
Quick Reference - Page 15

... landscape). Side Flip is the setting most often used. 5 Click OK to close any printer software dialogs. 6 Click OK or Print. The Memory Device screen appears on select printer models, supports A4- Printing on both sides of the paper (duplexing) automatically The automatic duplex unit, available only on the display. 3 Touch View Photos. 15 Portrait Landscape 10 Click...
Quick Reference - Page 17

.... • If you purchased a printer without automatic duplex, or if you want to print, and then touch Accept. 5 Touch Color or Black/White to make duplex copies on envelopes, card stock, or photo paper. 1 Load paper. 2 Load an original document faceup into the ADF or facedown on selected printer models, supports letter- Scanning stops and the printer returns to dry at least...
Quick Reference - Page 26

... conserving energy, ink, and paper 4 copies making 17 copy job canceling 17 copying 17 on both sides of the paper 17 photos 17 tips 17 D documents attaching to e-mail 20 printing 14 scanning to e-mail 20 scanning using the touch screen 18 duplex copying, automatic 17 extending drying time 15 printing, automatic 15 duplex unit location 6 E emission notices...

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